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2022-05-11
09:25 AM
- last edited on
2023-04-14
01:11 PM
by
Bri
I tried updating from Basic Plan to Pro.
At the checkout it quotes £71.94 with discount applied, plus taxes
I select 'continue' and the discount disappears, resulting in a charge of £119.40 plus taxes
Why is the discount being ignored?
Solved! Go to Solution.
2022-05-11 01:32 PM
Hello @jts
Could you please log a ticket at https://support.zoom.us/hc/en-us/requests/new? Please select Billing when you submit a request so we can look further into your issue.
Thanks,
2022-05-11 01:32 PM
Hello @jts
Could you please log a ticket at https://support.zoom.us/hc/en-us/requests/new? Please select Billing when you submit a request so we can look further into your issue.
Thanks,