Zoom Payment Challenge

[Mudi]

Dear Members,

I have an active account but while making payment, I was prompted

Insufficient fund. Meanwhile, there is substantial amount of money that could last  3 months subscriptions.

Please what do  I do?

[Bri]

Hi @Mudi ! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032