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J
Newcomer
JINWOOK
Newcomer
February 3, 2023
Question

cancel the payment!

  • February 3, 2023
  • 1 reply
  • 0 views

I already canceled the payment, but the payment continues to be made.

It's been four months with today.

I even pay for it, I can not use upgrade version.

if you look at the bill, you will see my claim record.

I need you to cancel my payment right now. 

 

 

1 reply

S_K
Community Champion | Employee
S_K
Community Champion | Employee
February 3, 2023

Hello,

 

Please refer to Cancelling Your Subscription. Simply cancelling, disputing, or ordering a stop payment will not stop automatic debits. You have cancel your paid service through your account.

 

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