cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom One Pro adding licensed issue

thanhvancpt
Newcomer
Newcomer

Hi community, 

I just purchased zoom Pro plan. In the plan description it says i can add 1-9 licensed users, but when i move to user management it says, "To add licensed users to your account, please purchase more license." I have 0 license available, and I don't know why? Please help me, thank you so much!

2 REPLIES 2

dfm-zoom
Newcomer
Newcomer

I have the same question...any answers out there?

 

wkincaid
Newcomer
Newcomer

Looking for an answer on th is myself.