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Mystery notice on billing credit card

tightyfist
New Member
New Member

I just received a notice from Zoom billing that my credit card refused the automatic payment request. Notice indicated that the card expired 04/21. This is confusing as my current card has been billed by Zoom and has paid invoices for the last 6 months (as shown on card records) or longer. How did Zoom suddenly start billing to an expired card when the invoices have been submitted and paid on the same card which is currently expiring in 2025? Do I update the card info and continue what has already been an automatic process, or let the invoice go past due and lose my access. OR, was this some kind of scam using Zoom content. This is one reason I hate automatic billing, things going on in the bowels of a computer without human oversight. Anyone else have a similar issue with Zoom?

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