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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom Events Cancellation

njshort325
Newcomer
Newcomer

‎2022-07-26 01:31 PM - last edited on ‎2023-04-21 10:26 AM by Community Moderator | Employee

In the left navigation list, Cancellation Policy, I don't have the option to select Partial Refund Policy??

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crchan123
Zoom Employee
Zoom Employee

‎2022-07-26 10:37 PM

Hi @njshort325, welcome to the Zoom community! Do you meet the prerequisites listed in this article? https://support.zoom.us/hc/en-us/articles/360050018012#h_01EMJA0547EKFV4BZMBGH292TG

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