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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Zoom Events Cancellation

njshort325
Newcomer
Newcomer

‎2022-07-26 01:31 PM - last edited on ‎2023-04-21 10:26 AM by Community Moderator | Employee

In the left navigation list, Cancellation Policy, I don't have the option to select Partial Refund Policy??

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crchan123
Zoom Employee
Zoom Employee

‎2022-07-26 10:37 PM

Hi @njshort325, welcome to the Zoom community! Do you meet the prerequisites listed in this article? https://support.zoom.us/hc/en-us/articles/360050018012#h_01EMJA0547EKFV4BZMBGH292TG

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