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Users Pending do not Appear

anjas
Newcomer
Newcomer

Hi community


why cant i see people in my pending tabs?
here's the video

Many thank,

 

Anjas.

1 REPLY 1

colegs
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@anjas - I am betting that those users already have accounts, so they are not able to be pending on your account since technically they are already active users.  They would receive an email invitation to join your account, though, and would immediately become active in your account if they accept the invitation.