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Unable to contact billing

Spdavey
Newcomer
Newcomer

ā€Ž2023-12-19 07:00 AM

I have a question about how to cancel my subscription. No response from emails sent. How can I chat to a person 

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VA
Community Moderator | Employee
Community Moderator | Employee

ā€Ž2023-12-19 10:09 AM

Hi @Spdavey and welcome to the Zoom Community! I do see your case with our Billing department from last week. I've escalated it to a supervisor and you should receive a response shortly.


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?
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