Now LIVE! Check out the NEW Zoom Feature Request space to browse, vote, or create an idea to enhance your Zoom experience.
Explore NowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2021-10-26 05:47 AM - last edited on 2023-04-06 01:27 PM by Bri
I would like to buy a Zoom Webinar for 5,000 attendees to watch our live. However, I cannot make the payment successfully during the online payment by using credit card. The following statement shown below:
''Error! The system could not process your request at this time, please try again later or using another payment method. If the problem persists please contact your bank or try a different payment method. If the issue persists, please submit a request to Zoom for assistance.''
Could anyone help me to figure out the problem? THANKS!!!
2021-10-26 02:27 PM
I would recommend contacting Zoom Billing or Sales.
https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support
https://support.zoom.us/hc/en-us/requests/new
https://explore.zoom.us/en/contactsales/