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Zoom Still basic After Make Payment


Why my zoom plan still basic after im done make payment,,, its already 1 week!!



Community Champion | Customer
Community Champion | Customer

You need to assign your newly purchased license to your user account. See this web page for assistance: 

Follow these steps taken from the article:

  • Sign in to the Zoom web portal.
  • Click User Management, then Users.
  • Locate or search for the user who you want to assign a license. There will likely only be your single account – click your account
  • Click Edit at the end of the user row. This will open a window.
  • Choose the User Type to assign, selecting “Licensed”.
  • After choosing the User Type, use the drop down to select the license. There should be an indication that you have 1 available user license. Click that.
  • (Optional) Assign add-ons by checking the boxes for the add-on. You will not likely have any add-ons, so skip this step.
  • Click Save.

The license is now applied to the user and you can use it immediately.

Ray - / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

Community Champion | Zoom Employee
Community Champion | Zoom Employee



 Can you please let us know if the solution that @Ray_Harwood provided to you was helpful? 




If this response was helpful for you, please do not forget to click on the accepted solutions button!