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2022-07-22
01:29 AM
- last edited on
2023-04-21
10:28 AM
by
Bri
I bought a zoom program this morning, and I paid with a card.
But it turned out that I blocked overseas credit card payments.
Moreover in the last payment stage, I accidentally clicked twice.
In this case, if I call the credit card company and unblock the overseas payment, will the payment which I accidentally pressed the payment button twice in the morning be completed?
I want to know if the payment be processed twice or not.
I called the credit card company and asked, but the counselor said he didn't know and asked me to contact the zoom program about this.
Please let me know.
2022-07-22 07:03 AM
Hi @Rachel9 ,
Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.
If this helped, please remember to click on the "Accept as Solution" button below.