About Mr_Zoomtastic

Mr_Zoomtastic · 2024-03-21 01:00 PM

Hi @omichael003 , Please contact our billing department by opening a ticket using this link: https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555Please make sure you are logged in with your Zoom account so...

Mr_Zoomtastic · 2024-03-21 12:56 AM

Hi @KatieM , Please contact our billing department by opening a ticket using this link: https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555Please make sure you are logged in with your Zoom account so we c...

Mr_Zoomtastic · 2024-03-21 12:55 AM

Hi @medevents , Yes, you can cancel this monthly plan before your next renewal date and resubscribe when the add-on is needed again. How to cancel an add-on Sign in to the Zoom web portal. In the navigation menu, click Plans and Billing then Plan Man...

Mr_Zoomtastic · 2024-03-21 12:53 AM

Hi @hwsupport , If you initiate the cancellation for your account now, your current plan will stay active until your billing cycle ends on the 16th of next month. Canceling your subscription Support Article - https://support.zoom.com/hc/en/article?id...

Mr_Zoomtastic · 2024-03-21 12:44 AM

Hi @castley, This would require you to update the billing contact email on your account: Prerequisites for updating a billing contact Account owner, admin, or role with billing permissions How to update information for billing contacts Sign in to the...

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

User Activity

Re: I'm unable to cancel my subscription

Re: Billing and refunds

Re: suspend large meeting subscription

Re: Plan cancellation

Re: Can you have payment processed emails sent to another email address?

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Developer Tools

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

AI Companion