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Invoicing

jajuarez
Newcomer
Newcomer

‎2022-07-22 08:14 AM - last edited on ‎2023-04-21 10:27 AM by Community Moderator | Employee

have been charged twice for the zoom service I am using

I am the sole user of your services and my meetings never surpass 60 attendees

I do not understand this charges and I need to have my money back

I am enclosing the two invoices I have received for the same serv

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1 REPLY 1

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

‎2022-07-22 08:40 AM

Hi @jajuarez ,

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

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