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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

How can Zoom NOT cancel a subscription!?

kris22
Newcomer
Newcomer

‎2025-04-07 07:10 AM

I just cancelled my subscription for an organization I am no longer part of. And I find out that it will NOT BE CANCELLED UNTIL THE NEXT RENEWAL DATE!! This means I have just paid zoom for a full year's worth of service that I WILL NOT BE USING!! 

Do other people see the problem with this business model?

I wonder how zoom has been able to do this to their paying customers all this time? 

Zoom?

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uitzoomie
Newcomer
Newcomer

‎2025-04-08 02:30 AM

The literal meaning of subscription is: An arrangement for providing, receiving, or making use of something of a continuing or periodic nature especially on a prepayment plan.

 

This business model is a standard across the board and not only in Zoom. Do not blame one party is more organized than the other when it comes to the subscription agreement they both made in the beginning.

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