Cannot use licenses

[Cecic]

I have licenses available but I cannot use them. When I added it to the account, it shows the red box. It doesn't make sense!!! 

 

[theWD]

I have the same problems with my account! Who can help?

[jaehee]

Same here! Is there any on help? 

[Frank_TB]

Hello,

 I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new)  
Regards

[lwia]

Guys, submit a ticket to let zoom ppl know something is wrong. I've already sent mine. 

[maxxlight]

we opened a ticket at 24.03.23, today is 02.05.2023 and still NO response ! ...hope you get your assignment-issue resolved faster than we...

[astaigmilller]

Same problem here. When will it be fixed? I will open a ticket now!

[astaigmilller]

I opened a ticket and got a first response after 4 hours.  I did it under Account Management - Unable to Use Paid Service.
Added Screen Shots ....