Cancellation of wrong plan and refund

[Skb67]

Hi All Zoom users,

Yesterday (16th July'23) I purchased a wrong plan. I cancelled the plan then & there and like to get refund. I am trying to do live chat with their agent but not having proper support from Zoom.

Please help/suggest me how can I get refund.

[S_K · Accepted solution]

Hi @Skb67 

I recommend that you submit a request to Zoom Billing for assistance. Let them know that you purchased the wrong plan and cancelled immediately.