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Cancellation of wrong plan and refund

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Skb67
Newcomer
Newcomer

‎2023-07-16 12:23 AM

Hi All Zoom users,

 

Yesterday (16th July'23) I purchased a wrong plan. I cancelled the plan then & there and like to get refund. I am trying to do live chat with their agent but not having proper support from Zoom.

 

Please help/suggest me how can I get refund.

 

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-07-17 02:30 PM

Hi @Skb67 

 

I recommend that you submit a request to Zoom Billing for assistance. Let them know that you purchased the wrong plan and cancelled immediately.

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-07-17 02:30 PM

Hi @Skb67 

 

I recommend that you submit a request to Zoom Billing for assistance. Let them know that you purchased the wrong plan and cancelled immediately.