Cancellation of wrong plan and refund

[Skb67]

Hi All Zoom users,

Yesterday (16th July'23) I purchased a wrong plan. I cancelled the plan then & there and like to get refund. I am trying to do live chat with their agent but not having proper support from Zoom.

Please help/suggest me how can I get refund.

[S_K · Accepted solution]

Hi @Skb67 

I recommend that you submit a request to Zoom Billing for assistance. Let them know that you purchased the wrong plan and cancelled immediately.

[MarcusLewellen]

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[archideal]

If you've accidentally subscribed to the wrong plan and need a refund, the first step is to check the cancellation and refund policy of the service. Then, reach out to their customer support, explain the situation, and request cancellation and a refund. Follow their instructions for cancellation, and once completed, confirm the cancellation and refund details with them. Finally, keep an eye on your account to ensure everything is processed correctly.