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Billing over charging

annpatriot
Newcomer
Newcomer

‎2023-07-10 11:17 AM

I have signed up for $19.95 per month and it shows that they will be charging $199.50 per month.  This is wrong - fix it.

0 Likes
3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-07-10 07:29 PM

Welcome to the Zoom Community, @annpatriot.

 

It sounds to me like you signed up for a Business account, which has a 10-license minimum.

 

Because this is a public forum, we can't process billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website.

Pitchus43
Newcomer
Newcomer

‎2023-07-12 11:46 AM

can i tAlk by phone i am poor on typing

 

0 Likes

Pitchus43
Newcomer
Newcomer
In response to Pitchus43

‎2023-07-12 11:48 AM

how to contact zoom by phone. please help

 

0 Likes