cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Billing over charging

annpatriot
Newcomer
Newcomer

I have signed up for $19.95 per month and it shows that they will be charging $199.50 per month.  This is wrong - fix it.

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @annpatriot.

 

It sounds to me like you signed up for a Business account, which has a 10-license minimum.

 

Because this is a public forum, we can't process billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Ray -- check out the GoodClix website or the Z-SPAN website.

Pitchus43
Newcomer
Newcomer

can i tAlk by phone i am poor on typing

 

how to contact zoom by phone. please help