cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Adding a user to my Zoom license

rosske
Newcomer
Newcomer

I purchased a Zoom license using my personal email address. I have another email address that I'd like to add but when I do, it tells me that it can only be given the 'basic' status.  I thought I had purchased 5 licenses?

 

4 REPLIES 4

Bort
Zoom Employee
Zoom Employee

I'd recommend checking the Billing page on your account to see how many licenses you have purchased. The number listed under QTY should indicate how many licenses you have purchased. 

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @rosske 

 

Check https://zoom.us/billing to see how many licenses you have.

 

I don't know how many you purchased, but a single Pro license is for a single user. 

 

You can add licensees under https://zoom.us/billing and assign them to users under https://zoom.us/account/user

 

Hope this helps.

 

Rupert

 

 

rosske
Newcomer
Newcomer

so, my  Pro license 'supports' up to 5 licenses but you have to pay an additional amount for each license...is that what I'm to understand?

Rupert
Community Champion | Customer
Community Champion | Customer

Actually I think Pro is up to 9 - but yes - each user requires a license.