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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Account Cancellation

Tsampounaris
Newcomer
Newcomer

‎2023-09-15 02:41 AM

Hello! I have been canceling my account for a few weeks now. In my Plan Management section it shows "Pending Cancellation" and "Cancellation effective on August 23, 2024". How will my money be refunded within the time limit? 

 

Thanks in advance for the response !

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-09-21 08:09 AM

Hey @Tsampounaris please reach out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

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