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Hi.We are using Zoom calendar integration with our on-prem exchange 2016 and have encountered the following problem.When a user attempts to create a meeting in the Zoom Workplace, a service selection window opens. The user selects Exchange, which then opens Outlook, where the user enters the meeting details. The meeting then appears in the Outlook calendar and in Zoom. However, Zoom displays the meeting as if it was created by another user, and therefore it cannot be edited or canceled.Why does a user-created meeting in Zoom's calendar appear as if it was created by someone else?  Or it is by design?One detail (I don't know how important it is): User logs in into zoom by it’s corporate email, which is something like user@company.com, but when uses configure calendar sync he use company login, which something like user@domain.local

Hi!There is a new feature in version 6.1.10 where a banner is present in every chat showing External members are present. Is there a way to disable that? It is very annoying and distracting.Thanks in advance.Ana

Hello Community,We are facing a major issue with the Smart Name Tags (both Video and Voice) feature in our Zoom Rooms setup. The system fails to recognize participants automatically, forcing us into a completely manual workflow. On top of that, the detection is highly inaccurate.Our Setup: Licenses: Zoom Rooms Subscription + Zoom Workplace Pro. Profiles: All recurring participants have created and saved their unique audio/voice profiles. Settings: All necessary admin policies are enabled, and the expected participants are explicitly added to the meeting invitations by name. Language: 99% of our meetings are conducted in Hungarian, meaning the spoken language is Hungarian. Voice profiles were recorded successfully. The Problem:Instead of automatic identification, the system requires us to manually assign names to the detected voices.This creates a massive workflow bottleneck when hosting meetings with 7–8 people in the room: Real-time confusion: In the "Voice" management section,

Hi everyone,I’m Darshan Hiranandani, I'd like to kindly ask if anyone has any information on when Zoom will be adding Arabic language support to the platform. As many native Arabic speakers use Zoom for lectures, online meetings, and conferences, the lack of Arabic language options can be a significant challenge.Many users struggle with basic Zoom functionalities like opening the platform, muting/unmuting participants, or downloading cloud recordings simply because of the language barrier. Adding Arabic would make the platform much more accessible and user-friendly for a large group of people who rely on Zoom.I believe this would not only help millions of Arabic-speaking users but also attract new users to Zoom as a more convenient and inclusive platform.Has anyone heard any updates on this? Or do you have any tips for working around the language issue in the meantime?Looking forward to hearing your thoughts!Thanks in advance!RegardsDarshan Hiranandani

Key takeawaysThe trick to looking natural on Zoom is eyeline, not memory. Get your script close to the lens and most of the problem goes away. Almost every teleprompter method falls apart the second you share your screen. That is the part this guide actually solves. You can run a prompter that you see clearly but your viewers and your recording never do. Setup takes about five minutes.You join a Zoom call, you have a few key points to hit, and you tell yourself you will just remember them. Then the call starts. Your mind goes blank, your eyes drift to the sticky note on the side of your monitor, and everyone watching sees that little side glance. You look unsure, even when you know your stuff cold.Here is the good news. That nervous glance is not a confidence problem. It is a setup problem, and it is fixable. By the end of this you will be able to read a script on Zoom and still look people in the eye, even on the calls where you have to share your screen.Let me walk you through it.On

Hi,Since the latest update of ZOOM, I don’t see the “badges” or numbers of unread messages in my taskbar (Windows).  Before You could see a red number on the ZOOM icon in the Taskbar if you had an unread message.  Now it’s just blinking for a moment.If you see a message coming in, it looks like it want’s to set a number as notification, but instantly it’s changing into a red dot and after a second, the dot is also disapearing.  Is this a common thing in the update?  Or is it a setting somewhere else?  Or is the feature not working anymore?If I roll back to previous version, the number above the icon is working when having unread messages.ThanksVincent

The Voicemail tab has the ability to mark messages as "unread" but the SMS tab does not. Often I get an SMS and need to check it to see if it's an emergency...and if not I want to mark it as Unread so I remember to check it again later. Seems like a pretty standard feature...and hopefully easy to implement. Can this be added? Also hoping to get some thumbs-up here to help Zoom realize this is of value. Thanks!

I want to say that I don’t like the new, bubbly for a lack of better term, Emojis. They appeared when I restarted Zoom this morning. I think they are too cartoonish and childish looking. They are cartoonish to the level they are distracting to me and I find them annoying. So much so I found this forum just to complain about them. ;-)I’d much prefer the older ones. If there was a setting to allow someone to choose what they use, on our personal interface, I’d find that preferable to being locked into whatever set is presented in an update.

Hi everyone,I'm experiencing an issue with Zoom Workplace Desktop 7.1.0 (Windows).Before updating, I was able to use Zoom's Live Transcript ("Show Captions" and "View Full Transcript") in both the main meeting room and breakout rooms. Since updating to version 7.1.0, the transcript only works in the main room. As soon as I join a breakout room, the transcript is no longer available, and I can't view or save it.I'm a participant, and this has happened across multiple meetings with different hosts, so it doesn't appear to be specific to a single meeting or account.Has anyone else experienced this issue? Is this a known bug in Zoom Workplace 7.1.0, or has transcript support in breakout rooms been changed intentionally? If there's a workaround, I'd really appreciate hearing about it.Thanks!

If I start a meeting as the host the only way so far to get invited people into the meeting is through a link I would need to send to them.  Why can’t the invited person just use the zoom app, click join meeting, than enter meeting ID, than enter passcode for meeting and hit enter and wait for host to let them in to join a meeting.

Does anyone know how to change voicemail greeting on an iPhone and whether it can be done through the app or Safari. Thank you, James

I wanted to trim the last three minutes of a Zoom cloud recording. I thought I was supposed to mark the part of the recording to “Trim”, instead I only have remaining those 3 minutes that I didn’t want. I looked for guidance and could only find advice that I was supposed to return to the video and click on “restore”  there is no such option. I have now lost the entire recording except for the part i don’t want! How do i get it back?

I'm hoping someone can advise me on how to troubleshoot an audio issue.  I have an issue where every so often my Zoom audio will cut out for 1-3 seconds although the video continues. While not frequent, it means I can miss key pieces of information. (a) This is not a standard connectivity issue -- the video continues without lagging or interruption(b) This is not a standard speaker/audio source issue -- it lasts only a few seconds and it does not occur on other programs, only on Zoom(c) This is not an issue with the speaker's audio -- it occurs across a range of meetings I'm in and I'm the only one who experiences the loss What can I do to troubleshoot?

My virtual background app was working on my pc, my ipad and my iphone. I don’t know what happened but it no longer shows the many virtual backgrounds that was available on the app. I’ve gone through troubleshooting with the virtual agent and it was unable to solve my problem. The option for virtual backgrounds is enabled and I’ve already disabled, refreshed, and re-enabled it but it didn’t work. I’ve uninstalled and reinstalled the zoom app on my desktop. I’m signed out of all my devices and only have one signin on my pc. I’ve checked the C:\Users\ABC\AppData\Local\Zoom\data and there is no virtual background to delete. I’ve tried clearing zoom cache and none of these have worked. I am on a free account and can’t submit a ticket. Please help! I am out of options.  

How to enable sms 

When trying to send a change/update to a Zoom meeting via Outlook, I get this message and I’m prevented from sending the update.  I already have Zoom installed.  Why is this happening?