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Hi,I am a tech host for an anonymous 12-Step group (AA). We are frequently affected by Zoom Bombers. I know about the option to report them to zoom, but there are rumours that when doing so, a screenshot of the entire meeting will automatically be taken and sent to zoom. Of course this would be a no-go for an anonymous group.Are these rumours true?TIA,Heinrich P.S.: I apologise in advance if this should be a FAQ, but searching did not raise any precise information.

Trying to join a zoom meeting. A screen pops up and says “update downloaded.” after that it says “ ✔ The installer is ready. If installation didn’t start, you can run it again below.” nothing downloads so i click on the “run the installer” button provided, but nothing happens. The button doesn’t do anything and nothing downloads.i download the new version from the website, but still can’t join the meeting. help me please :)

Zoom has started enlarging or zooming in the video and appears to randomly move about. Dual streamed, for a while now, via VMIX to a different output where things look completely different. The same video feed is supplying both outputs and have for the longest time been exactly the same. Now Zoom looks horrible, very close up and the motion seems weird and random. It almost looks like an AI is trying to focus on some preferred point. This is new, and I don’t know what is causing it.

I am trying to use AI Companion for third-party meetings, specifically Google Meet and Microsoft Teams meetings created by external organisers.My current settings are:Allow AI Companion to join third-party meetings = ON Automatically join meetings on user’s calendar = ON Scope = All events with video conference linksWhat I am seeing:External Google Meet / Teams meetings do appear in my Zoom Workplace Calendar Calendar sync therefore seems to be working However, when I open the meeting card in Zoom Calendar, I do not see any AI Companion or Invite AI Companion option on the eventWhat I have already checked:third-party meeting setting is enabled auto-join is enabled the meeting is visible in Zoom Calendar I am looking at the event inside Zoom Workplace Calendar, not in Outlook/Google CalendarWhat I am trying to understand:Is this expected for some account types or license tiers? Can an account-level or admin-level setting block the AI Companion button from appearing even when the user-le

Hi everyone,We’ve been using Zoom ZVA’s built-in transfer_to_live_agent tool to route customers into our ZCC flow. Overall it works well (around 90–95% success rate), but we’re running into an unavoidable issue where the transfer fails because the required variables aren’t being set by the agent properly before execution.  These variables are critical on our end since they determine which queue the customer gets routed to.Has anyone else experienced something similar with variable handling during transfer? If so, how did you resolve it or work around it?Any insights would be amazing!Thanks,Arpit 

I'm on Mac OS Sonoma 14.2.1 running Zoom 5.17.2My USB Mixer (Zoom L-8) is connected to my Mac (Mac Studio M1 Ultra) and works great until I open Zoom.Once I open Zoom my USB Mixer will disconnect and will disappear from my list of sound devices when I try to activate it.Zoom has permissions to my microphone and camera in the security and privacy settings. It'll work, but just not with my mixer.

Hi!  I recorded my meeting but I can’t find the recording on my mac nor the (where it should be) although I also checked the cloud and it’s not there.  My “double_click_to_convert” file is also not there.  The zoom workplace version is : 6.7.7 (76486) Help!  Thank you!  

I’ve seen a few posts about this issue.-Tried and checked settings for all Zoom troubleshooting steps, nope all in order.  -Re-installed latest app. Also re-started several times after. Re-re-installed and re-started. Dead mike continues! No recommended fixes working so far. Can anyone else help with other Apple mobile fix experiences?!  Hugely impacting on my work! 

You might have seen the announcement recently that Zoom launched their connector for Claude. I took it for a test drive to see how it could make me more effective.Looking forward to seeing where this Claude connector will evolve within the Zoom ecosystem. 

if you create a Shared Space and choose one of the default channels you have created (where every member of the organization is in the default channel) to add the members, does the Shared Space get updated each time a new employee is added to the default channel?

Why not starting meeting yet. 

I have staff that work different shifts from week one to week two.  I watched the tutorial on Rotational Schedules but that was specific to multiple agents on a single rotational schedule.  In the rotational schedule, how can I assign a single user to multiple shifts?

Hey. I can't find my recent zoom recordings

When I start a zoom meeting and click Livestream to FB and I click option to my profile timeline and public, FB is only showing it to me and another person. I have friends who don't have this issue on FB. So what am I doing wrong! Chat gpt says I can't do it to a profile only to a page. 

Sign in to the Zoom web portal as an administrator with the privilege to edit account settings. In the navigation menu, click Account Management, then click Account Settings. Click the Webinar tab. Under the In Webinar section, click the Breakout Room toggle to enable or disable it.What should I do if the Breakout Room option is not displayed? Are there specific settings that need to be changed?(Note: I am currently subscribed to Zoom Workplace Pro and Zoom Webinars | 300 Attendees.)

We do multiple webinars every month.  Attendees have to register and then use their link to access the webinar.  I have an attendee who shows they are in attendance but they are not able to access the webinar.  They can’t use the link again because it says they are already an attendee.  If I remove them, it says they won’t be able to rejoin.  This has happened to this attendee more than once.  Any ideas on how to resolve this?

I want to text my friend but I dont know were to put her phone number.

Hi everyone,I’m experiencing two recurring issues with Zoom that are affecting my work, and I haven’t been able to get proper support.I previously opened a support ticket, but it was closed due to a delayed response. The issue is still happening, and I’m currently unable to reopen the case. The chatbot has not been helpful in resolving this or connecting me to technical support.1. Cursor disappearing issue:During meetings, my cursor randomly disappears on my screen (while sharing), but participants can still see it. This happens frequently and lasts around 10 seconds.I use two monitors (laptop + external display), and the issue only affects the Zoom screen.2. Instant meeting issue:When I start an instant meeting using “New Meeting”, participants cannot join and receive the message:“The host has another meeting in progress.”This does NOT happen in scheduled meetings. I am a paid user, and this issue is directly impacting my work.If anyone knows how I can reopen my support case or reach

May I ask if you may let others who can’t download zoom to just use the same page for the meetings.I have a problem with downloading with this device.It is the only option I can use.

It would be great if we could use the AI Companion on the main Hub to search across the notes/transcripts from multiple meetings. Example queries: What are my action items from the past week of “Meeting ABC” What were the requirements for the TDD I’m supposed to write this week from the “Meeting ABC”We can search through notes, but only if we know exactly which notes they are in, sometimes I just know what meeting the discussion happened in. 

after mac os update tahoe 26.3. updated zoom to latest client as well. restarted, re-installed multiple times. every app is working except zoom. zoom just shows a continuous loader after clicking meeting link. same thing used to work in morning.

I am studying at Australia Catholic University, and I want to use Zoom meetings to work and collaborate to complete Group projects. It is going to be my first time sharing Zoom links with my colleagues for any upcoming group projects and assignments.

I work on the news and the most recent update screwed up our system and now if someone else has low bandwidth and we have them off camera it decreases the size of the shot and absolutely ruins it. I can't find a way to disable the low bandwidth notification and when I look up how online I either get outdated tutorials that don't work. Or it says that there's no way to disable the notification. If anyone has a solution please tell me.

In zoom phone is there a way to determine what party terminated a phone call. 

I know how to rename Zoom participants once they’ve joined a meeting.  My question today is:  How can the host rename people when they are still in the waiting room?  I need to ensure  anonymity for some of the work I do and it’s a challenge for me to rush changing the names ASAP when people join in [and i know that even for a fraction of a second, the name might be visible to everyone].  If I could do it before people were let into the Zoom discussion, that would be great.