Assigning agent to multiple shifts in WFM | Community
Skip to main content
New Member
April 7, 2026
Question

Assigning agent to multiple shifts in WFM

  • April 7, 2026
  • 0 replies
  • 4 views

I have staff that work different shifts from week one to week two.  I watched the tutorial on Rotational Schedules but that was specific to multiple agents on a single rotational schedule.  In the rotational schedule, how can I assign a single user to multiple shifts?