Products

Hi everyone,My app is already published on the Zoom Marketplace. I’ve enabled EU availability and turned on discoverability, and I’ve completed all the required business information fields (Business Name, Business Phone Number, last 4 digits of the business bank account, Trade Register Number, etc.).The integration works correctly for most Zoom accounts. However, I’m facing an issue specifically with Irish Zoom accounts, where an error message appears during the integration process.Has anyone encountered this before or knows how to resolve it? 

Hello dear community.I’m currently planning on making a movie completely over Zoom. Therefore I’ve got a question.When filming, how can I disable my video and call window so only the actors are in the call while shooting but I can record and see them act. I’ve read that Rob Savage for Host contacted the Zoom support for this and got administration rights. But my question is, can’t it be done without all that? I hope so. I hope my question was understandable.

I need to remove the 6.6.10 (6.6.19785) 64bit version of zoom and it is prompting for the installer in order to upgrade to the latest version.Can someone provide a download link to this version please and thanks.

I recently held a Zoom meeting which I recorded, but there is nothing in my Recordings and I received no Meeting Summary via email. How can it be recovered? And how do I avoid this happening again?

I was in a Zoom meeting with my team. Everything was fine, but when we started talking about BitLife, my video froze. Has anyone had this problem? How can I fix it?

EnvironmentZoom Phone Server-to-Server OAuth app, all phone:*:auto_receptionist*:admin scopes granted  Calling the REST API directly over HTTPS (Python urllib), no SDK Authenticated via account-credentials grant; bearer token verified valid via GET calls on the same endpointWhat I'm trying to do Configure the IVR menu on an Auto Receptionist programmatically — set the audio_prompt and define key_actions so that pressing 1, 2, 3, 4, etc. routes the caller to specific users, a call queue, or another Auto Receptionist. I'd like to manage this from code rather than clicking through zoom.us every time.What's going wrong PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/ivr returns HTTP 204 with an empty body. A subsequent GET /v2/phone/auto_receptionists/{autoReceptionistId}/ivr shows the IVR completely unchanged. The same ?hours_type=business_hours query parameter behaves identically — 204, no persistence.This reproduces across many payload variants:Single-key updates (just one entry

Hello Team,I hope you are doing well!We are doing a outlook to zmail migration. The migration process going fine however, whenever we want to migrate mailing list we don’t see outlook option. We only see Google.Can anyone suggest me or help me how to proceed with it?Please find the SS for your reference 

Hi all,New Samsung Tab S11 Ultra (Android).  Just installed Zoom Workplace from the Playstore.Did the Zoom test to check audio and video.Video seems ok.  I can see myself.  Unable to test audio.  I logged into an upcoming meeting and got to the waiting room.I see the video window and I get 2 icons below it, one for video and one for the mic.  I can turn those on and off.I do not get any way to actually test the audio.  I Watched several videos on this and they all show an additional icon/button for audio settings or testing.  I do not have this.I also do not have any test options in settings.In Zoom, audio/mic is set to WIFI.  Only other choices are phone or off.Am I missing something here or has the latest version of Zoom changed from what I see in the various videos?Thanks for any suggestions on this.

Hi - for the first time ever, a summary of a meeting in my personal room is not accessible - even three hours later. I am logged in and identified via my organisation and obviously I am the host. Please advise.

QuestionCan I record a video with my script on my PC to read and only record myself speaking, not the note on the screen?  In other words record what the camera is seeing, not what's on the screen.I hope this makes sense.

A lot of our team uses reactions (emojis) as confirmation or acknowledgement of something sent in a team chat message (both direct messages and channels). However, I have not found a notification option when reactions are used on messages within team chat...not meetings. Is there a way to do this to keep us from having to go back in and check on things manually?

Solved

 Zoom Scheduler booking redirect shows external-site phishing warning pop-up; user wants ability to whitelist verified domains for seamless redirect to custom Thank You page.Hi Zoom Team,I am writing to share feedback regarding the redirect process in Zoom Scheduler.Currently, when a user completes a booking, they are interrupted by a pop-up window warning them about being redirected to an external website.This window includes a "Report phishing" button and a security warning that forces users to manually click "Open link" to reach my custom "Thank You" page. This creates unnecessary friction in the booking process for two main reasons:User Confusion: Clients are often unsure if the redirect is safe or if they have encountered a security issue, given the "Report phishing" terminology. Loss of Data: Many users hesitate to click "Open link," causing them to close the tab before reaching my custom confirmation page, which contains essential instructions for their sessions. I have already

I am not finding an option to enable polls and quizzes in my meeting's basic settings. Do you have any idea how to enable this?

My meetings suddenly started requiring passcodes, and I noticed that at the user level, the setting says "Locked by admin." On the account level I saw a message stating that I need to have at least one security feature, including a Waiting Room. So, I turned on the Waiting Room, but am still unable to turn off the requirement for Meeting Passcode, at the admin level. Here is a screenshot.

Hi, I wanted to ask the community about Translated Captions. Our company works with a global audience and we have an Enterprise account. I can't figure out why the Translated Captions option is not in our portal. The first picture is what we see and the second picture is what we want to see (with the option to enable the feature) . If anyone can assist that would be great. Thanks.           

FI

I am a Zoom Webinars Plus user (formerly Zoom Sessions).  I have a colleague from another organization (with their own account) who is setting up a Zoom Webinar (not plus) that my members are also invited to attend.  Is there a way for her to be able to add me as an alternative host only her webinar?  I wanted to help her with some of the branding details etc.  I don’t need/want access to their Zoom account administration. 

Hello,I'm on the free plan. Up until a few days ago, my meetings (using personal meeting room) never involved passcodes, and that's the way I liked it. I did always use a waiting room and admit participants.For some reason something changed ~ Jan 16th. I am the only member, and I'm the owner (all privileges), and even though my waiting room is enabled (and locked for all users) I cannot disable the passcode, its grayed out. I tried toggling the waiting room... no luck.I've done some searching on this platform, and maybe its that the basic tier MUST have a passcode at all times (even when the Zoom text says you only need ONE of waiting rooms, passcodes, or authenticated users)? Not sure this is true, and that didn't seem necessary 2 days ago.Comments? any advice? I'm stuck because I'm on the free tier.  

hi-I want to see the meeting attendees in my meeting summary and I do not think this is possible.  its important to see who came to a meeting and who didnt.  is there any way to do this?

Does anyone know how to change voicemail greeting on an iPhone and whether it can be done through the app or Safari. Thank you, James

We run a weekly webinar and I often see participants joining VERY early.  Is it possible to see the names of the participants in the Waiting Room?  I currently only see the number of people in the waiting room, but not who they are. We are running the latest version of the Zoom Workplace app on our PCs and our webinars are setup without registration, in case that makes a different. When I search Zoom support, I get conflicting information.  Thank you.

I wants  to disable AI note takee

With the new Survey & Polls Central Library my team is struggling. Since there is no way to assign polls to meetings now they must see every poll they created in a meeting and try to sort through them to find the specific polls they need for a meeting. Some of my team members host multiple events a day every day and having to sort through the library to find the polls they need specifically is becoming an issue. Is there any plans to mark polls to not show up in all meetings or assign polls to specific meetings so that they don't need to sift through every poll they need going forward?

This morning several users reported being unable to join Teams Meeting from the Zoom Rooms. We’ve tested since this morning and the majority of the Zoom Rooms can no longer access Teams Meeting with a single room being the outlier. We’ve drawn no direct correlation to why that one still works and the others are not working as they all have the same settings across the board (Profile / Interop Settings / Subnet / Network). We have tested Direct Join (via calendar invite with Microsoft teams links formatted correctly so it appears on the Zoom Controller) and Manual Entry and they behave exactly the same: click or enter and it whirs for a few seconds than drops without an error message. We’re aware that this was escalated into a known issue and resolved on March 6th in the Zoom Status but we weren’t having issues on that day and we’re seeing them only pop up today. To cover all the normal troubleshooting steps here’s what we’ve done: Area Troubleshooting Step Your Status Notes Cale