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We currentlSanjar Abdurakhimov
New Member
August 7, 2026
Question

help me

  • August 7, 2026
  • 3 replies
  • 64 views

We currently have one Zoom account (Account A) with 8 Zoom Rooms licenses.

We need to split the deployment into two separate Zoom accounts.

  • Account A should retain 1 Zoom Room.
  • Account B should receive 7 Zoom Rooms.

We would like to migrate the Zoom Rooms, including their configurations and settings, to the new account while minimizing downtime.

Could you please advise on the supported migration process and assist with transferring the licenses and room configurations between the two Account IDs?

    3 replies

    Community Champion | Partner
    LK_EXN
    Community Champion | Partner
    August 14, 2026

    Hi

    From my experience that could be real pain. If you REALLY need to split those licenses it’s probably best to wait until around 1 month before you billing period ends and then discuss with your Zoom license reseller to lower ZR license count on account A to 1 and but 7 licenses for account B.

    But if I may ask why is the reason you want to split?
    Did you consider leaving this as it is, but :

    1. splitting your Location dictionary for Zoom Rooms into Company A and Company B
    2. creating separate admin roles with custom Scope to manage only location A and only location B
    Community Champion | Partner
    LK_EXN
    Community Champion | Partner
    August 14, 2026

    By the way. You might also consider working with sub-accounts and bulk licensing.
    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066764

    https://library.zoom.com/admin-corner/account-and-endpoint-management/sub-accounts-field-guide

    I’ve never done this but it seems like a viable option. Your current account could be the master and new one a sub-account. And master account can assign their licenses to subs.

      Raina Roy
      Participant
      Raina Roy
      Participant
      August 14, 2026

      The safest approach is to work with Zoom Support, since transferring Zoom Rooms and licenses between separate Account IDs may require an account-level migration. I’d provide both Account IDs, the 8 Room licenses involved, and specify that 1 room should remain in Account A while 7 move to Account B. Support can confirm the supported transfer process and help preserve the room configurations while minimizing downtime.

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