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I am not getting my Zoom transcripts.  I go to Recordings & Transcripts>Transcripts and the list is empty I am using Zoom WorkPlace Pro.  I am the owner of the account and the only user. I believe that also makes me the administrator. I am not getting any error codes. I am using a Mac MiniI have record to cloud turned on under Settings>Cloud recording>Allow hosts to record the following to the cloudI have turned on Settings > Create Audio Transcript  under the section Advanced cloud recording settingI have waited days for a recording to be transcribedI have searched the Zoom Community and found people having the same problem in 2024.  

Good MorningI used to be able to copy the invitation to meetings and then paste them in an email to sent to clients, however it’s not working that way anymore.  What changed?Thanks to anyone who responds!Ginny 

Hi. I've had a Zoom account for a couple years now. Most of the time it works fine. I use it most of the time for MEETINGS. Sometimes it will not open. I have not changed anything in permissions, settings, account and my internet connection is fine. It just does not open. Here's the weirdest part. When this happens, it will not allow me to CALL into meetings using my cell phone. It will say "that passcode does not exist." It will not allow me to visit the zoom website either. I've been using computers daily for 30+ years and this is hands down the oddest thing i've encountered. Attached are screen shots of the error codes. I've tried rebooting my computer....of course. It just doesn't work. What DOES work is turning off my computer for at least 8 hours....then it will work.....like nothing happened.I'm not typing in the link wrong, i'm not accidentally calling the wrong number....and my colleagues are able to get into the meetings....it's just me that cannot.This has happened to m

How do I stop Zoom from sending Meeting assets after a hearing.

Hi All, I am not getting any audio come through in a meeting today when people have been talking.This is not an issue with my actual chromebook speakers because I can hear the audio test tone perfectly fine, I can hear music on spotify, and the audio on youtube videos works absolutely fine.The only time I am getging any issues is when trying to hear people speak in a Zoom meeting - I can even hear the join and leave bell notification sounds during the meeting, which is even more confusing because these audio cues work on Zoom for Chrome but actually hearing people doesn't work! INCREDIBLY frustrating! Any help would be greatly appreciated!!!!

Is the absolute path of Zoom.exe always installed in the following folder?C:\Users\xxx\AppData \Roaming\Zoom\bin If not, how to get absolute path of zoom.exe?  

Hi , completely new to using zoom or any similar product . I have only just signed in and will need zoom during a meeting lasting approximately 90 minutes .  I will probably only need to use it once or twice . Which zoom package is best for me ?    

Hi all, My Zoom meetings started freezing every few seconds. It used to be so much better. My Zoom version is up-to-date.  Just bought a new high-speed Internet. I don't have any similar products running on my computer. I even close all of the apps (including Internet, docs etc) all to no avail.I wonder if it may have something to do with my account provisioned in the US but I am located in Canada??? I could be connecting to the US server instead of the  local one here in Canada. Then again, my Zoom experience was really good until a couple of months ago when all of a sudden it started giving me this freezing problem. Thinking that my 2-yr old  router could be the issue, I got a new router. The Internet speed is extremely high.  So, I don't think it has anything to do with the router.  Any suggestions would be much  appreciated.  Thank you in advance...Justie  

what's the best way you've found to schedule a meeting and send invitations? Also, to update the invitation? When I create a meeting on the website it doesn't seem to send out the invitations.  Meetings are being missed.  It used to work "okay", but not anymore. What's your process?  Also, how do you verify the meeting was received or accepted?   I apologize if this has been addressed before.

I have been using the my notes feature for non-zoom meetings. Until this week, I was able to view transcript and summary. Sometime this week, I can see that the notetake transcribe the meeting correctly (I can even assign names to speakers successfully during the meeting) But when I click “DONE” and go back to hub / my notes, the entry for the meeting is present, but the transcript is empty, and therefore there’s no summary. Anyone else seeing this?

I have been using Zoom on my MacBook Pro for almost two years with no problems.Recently, my built-in facetime camera shuts off during meetings randomly from 1 second to 10 minutes into the session. It is turned back on if I stop and restart my video but it shuts off again at random.I have tried to update to the latest version.I have uninstalled and reinstalled Zoom on the desktopI have shut down every other app running in parallel.I have opted out of hardware acceleration, both incoming and outgoing.Nothing seems to work.Please help.Thanks

Resource use on my Samsung Tablet net high during Zoom meeting.  Noticed two processes running: us.zoom…. and zoom.. .. at about the same level.  Is it normal for the android app to run two processes concurrently and for what purpose? Samsung SM-X710One 7.0Android 155.15.153 buildThank you!

I have been using Silversneakers zoom classes for over a year. Suddenly I can’t get into the zoom sessions. Silversneakers support says the issue is not on their end and that it’s a Zoom issue. I have not been successful in finding help from Zoom. Their support is not helpful abd I can’t seem to get through to a real person either on the phone or in a chat box. Does anyone have any ideas on how I can get this problem fixed? I’m beyond frustrated and desperate for help! Thanks 

Hi community.  I have read a little about zoom meeting have a translation feature.  I will be meeting with a woman from Spain and wanted to know how that feature works.  Does it produce text like subtitles when one speaks a different language?  Does the voice that translates the language override the voice of the person speaking the foreign language.  I would like the translation feature just to write text like a subtitle and still hear her voice in her Spanish language and for her to hear me in the same way.  Thanks.

Although I had set chat to autosave on local host computer, it did not. What can I do? 

Currently I am experiencing a new issue that was not occurring previously. I used to be able to allow Zoom to transcribe notes from meetings that were not in within Zoom (Gmeet/Teams) and it would successfully transcribe the conversation and produce a summary in the Zoom Hub under My Notes. Now there appears to be a disconnect as the transcription during the meeting will occur successfully but once I select “Done” and then “Complete” it will say within the Notes “Generating Transcript” for some period of time and then show the following: I have waited over 24 hours and never seen it actually end up populating. Can someone please point me on how to resolve this? Again this worked up until very recently and nothing was changed on my account from a configuration standpoint.  

I'm trying to record myself without scheduling an actual meeting. I'm told that I simply go to the home page after clicking the app, then click the 'new meeting' button. There is no such button there. Instead there's a button that says 'back to meeting' in addition to the other buttons (join, schedule, share screen).  Is the 'new meeting' button only available to paid users or is there some other reason I can't access it? 

When updating to latest Zoom version, we are getting error code 10082.  What can we do to get past this?

HiMy wife's work laptop keeps disconnecting zoom meetings and internet at our house. When not using zoom, the laptop stays connected to the internet. This doesn't happen to her laptop in office or other networks. Wifi connection at our house is very stable and doesn't trouble my work laptop and other devices at all. Has anyone faced such an issue? Or is there any possible solution that we can try? Her IT support at work has checked the laptop and hasn't found any issues since it works in office completely fine.

Hi, I'm having an issue viewing the attendees information during a live Webinar. I tried to turn on and off the feature, tries to reset all my setting it checks that i can view all but when I jump on live webinar the feature doesn't work. Also the chat feature, I can't see the chat of my clients during my zoom, i tried to turn on these setting but still no working. Does anyone have a clue what I'm doing wrong? I have a licensed account for up to 500 participants. 

Is it possible in a webinar to have the Chat default be to All?  Right now, it defaults to Hosts and Panelists and attendees need to remember to change to All. We would like this reversed for webinars, the default is Chat comments are visible to all unless Hosts and Panelists is specifically chosen. Our attendees often forget to change the selection and so the discussion is being lost.

I am on a Windows 11 PC, and apps such as the Whiteboard, Notes, and Calendar restart seconds after they load successfully. After a few restarts, the application gives up and gives me an error saying, "Something went wrong" "If the error persists, contact support for help. Error code: FB48187B-0x26-0000-0000-00-08-00". This happens both inside the Zoom Workplace application with the Calendar feature, and also inside Zoom Meetings when attempting to open or view a Whiteboard or when trying to take Notes.

Hello - I LOVE the summary feature and the to-do list that Zoom AI creates when I'm on a meeting. I'd like to find a way to use it even when I'm meeting with someone in person, not remotely. Is there a way to make that possible? Thanks! 

Hello,I want to set up a recurring meeting with no fixed time, as I have done multiple times before. But the option seems to have disappeared, I can only choose recurring daily, weekly or monthly. I contacted support, but got no reply. Does someone in this forum have a tip for me how to fix this?

If I start a meeting as the host the only way so far to get invited people into the meeting is through a link I would need to send to them.  Why can’t the invited person just use the zoom app, click join meeting, than enter meeting ID, than enter passcode for meeting and hit enter and wait for host to let them in to join a meeting.