Note transcript stopped saving to Hub this week (seems to transcribe fine during the meeting) | Community
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New Member
July 9, 2026

Note transcript stopped saving to Hub this week (seems to transcribe fine during the meeting)

  • July 9, 2026
  • 1 reply
  • 28 views

I have been using the my notes feature for non-zoom meetings. Until this week, I was able to view transcript and summary.

 

Sometime this week, I can see that the notetake transcribe the meeting correctly (I can even assign names to speakers successfully during the meeting)

 

But when I click “DONE” and go back to hub / my notes, the entry for the meeting is present, but the transcript is empty, and therefore there’s no summary.

 

Anyone else seeing this?

    1 reply

    New Member
    July 9, 2026

    Yes. Exact same issue when I tried to use MyNotes for an in-person meeting yesterday. Transcript was showing while we talked, but now it says “unavailable” and I can’t generate a summary. Notes for a meeting the day before are fine, although that meeting was actually held in Zoom.

    New Member
    July 9, 2026

    This is also happening to me just as of this week