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 # Opening Narration**"This presentation is inspired by the Indian movie *Kalki 2898 AD*—a mythological sci-fi epic that symbolizes transformation, resilience, and the power of collaboration. In the movie, heroes unite to overcome challenges and create a better future.****Our journey reflects a similar story. Within Claims Operations, we identified opportunities to improve efficiency, consistency, visibility, and quality across the Claim Diary and Checklist processes. Rather than accepting existing challenges, a team of dedicated individuals came together with a shared vision—to simplify processes, eliminate inefficiencies, and build sustainable solutions.****Using the inspiring theme of *Kalki 2898 AD*, we invite you to follow our transformation journey—from identifying process gaps, assembling the right experts, designing innovative solutions, and creating a new era of operational excellence.****Now, let us meet the warriors behind this transformation and the roles they played in mak

Participant attends my zoom meetings 2-3x  a week and receives the meeting URL and credentials via email for each session. Participant could not join the most recent zoom session stating they kept encountering a message to sign in or join via workplace app.Any tips to resolve this issue?  Thanks in advance.

My organization does not want to use AI Companion and when meeting participants see the icon, they want to use it.I have disabled AI Companion by going to Account Management /Account Settings. I also disabled Meeting Summary with AI Companion and AI Companions Questions. Several community responses refer to selecting the option “Hide in Meetings toolbar.” I do not see this option. A chat with tech support and a call to Zoom - AI, not a person - did not resolve the issue.I have a Workplace Pro account and I am the account owner.

How to create a more permanent meeting ID for a meeting that has already been set up with 10 digit meeting code in 2020. This is an AA meeting and the meeting link will show up in an online schedule. It is twice a week and is using the original zoom link established in 2020.  Therefore the 50 meeting limit doesn't suffice . 

I have tried everything. Restarting it, reinstalling it, checking permissions, making sure no other apps are using the webcam, making sure it's up to date. The mic works fine, and the video works everywhere else but Zoom.   I have a Pro, with an M2 Pro chip, and it's running on Sequoia 15.5. I thought I'd be able to get connected with an agent to help, but Zoom so kindly put their live chat feature behind a paywall. Is there anyone who experienced this problem too?

I have some webinars that need to be fixed. Their end date says Dec. 23, 2026, which is what I want, however, when I'm in the details tab then look at time, the occurrence(s) end date is Aug 20, 2026.  

Hi everyone,I’m working on a solution to help Zoom hosts better manage chat flooding during large meetings, especially in Q&A sessions and guest speaker calls where important questions often get missed.Have you experienced challenges with fast-moving chats or missed questions in your sessions? What strategies or tools have you found effective to handle this issue? Any suggestions or feedback would be really appreciated as I develop an MVP to address this problem.Thanks in advance for your insights!

I have paid a subscription but still, it disconnects after 40 minutes.

Using external webcams on iPadOS17 is now supported. It works for Facetime. But I have not been able to get an external webcam working on my iPad for Zoom calls, despite having updated my iPad to iPadOS17. Are there settings to make this work, or perhaps use of external webcams on an iPad is not yet supported by Zoom? 

Hello I had a zoom video - i trimmed but trimmed the wrong portion of the video - how do i get the original back?

Is the Translated Caption Add-On done needed to be purchased for all attendees in a meeting or is it just needed for the organiser/ presenter? 

Hi AllQuestion - please can someone offer some insight?!I recorded a meeting.  I have downloaded 3 files .  I can edit the transcription in word no problem BUT I cannot figure out how to edit the captions on the video.  All instructions say press "play" and the transcriptions will appear on left hand side, you click the pencil image and edit.  BUT all I see when I press play is the recording with the captions appearing which I can turn on or off. 

Short Version:Since installing Zoom by the official means failed due to an unexpected, likely RAM-related shutdown, I installed it via “sudo flatpak install us.zoom.Zoom”. However, the system still acts as if Zoom needs to be reinstalled, and no matter what I do, won’t update/upgrade other programs in System Manager or the terminal with the upgrade command because it cannot find the archive for Zoom. I want to know how I can get rid of the blockage to updates the incompletely-installed Zoom represents, whether by connecting it to an archive, deleting it, purging it, or finding a way to make the system ignore it and upgrade/update all other software.I have Timeshift snapshots, but Timeshift is not working properly, so if there’s a risk purging the Zoom files might cause major issues on my computer as a whole, I should avoid it.  System/Device Information:Laptop, Linux MATE, Distro: Linux Mint 22.1 Xia base: Ubuntu 24.04 (I can give more information, if needed.)My methods to solve the pr

Subject: Bug Report: Focus leak / resource leak after ending Spotlight and Dual Monitor mode causing other apps (JW Library) to minimizeDescription: There is a chronic issue regarding Zoom Workplace's window management on Windows when using dual monitors alongside external projection software like JW Library.Steps to reproduce: Open JW Library and enable its second-screen projection mode (Exclusive Full Screen) on the secondary monitor (TV/Projector). Start a Zoom meeting on the primary monitor. Enable the Spotlight feature on a participant or move Zoom windows between monitors. Remove/cancel the Spotlight. Click on any participant who raises their hand to allow them to speak. Observed behavior: As soon as the Spotlight is removed, Zoom fails to properly release its window focus claim back to Windows (a focus/resource leak). Every subsequent action in Zoom, such as selecting a participant with a raised hand, triggers a visual status change that forces the external JW Library pr

Audio when joining a teams meeting is always choppy from the device where the audio in from other parties in fine, joining a zoom or webex on the same device the audio is fine. Have updated firmware on DTEN and am running the latest zoom app but cannot resolve the issue. Anyone else have this same experience and if so any suggestions on how to resolve it

I switched to Zoom after more than two decades of Skype use.  I suffered through learning to deal with the progression of settings to get to “original sound for musicians”.  I had to do a ridiculous amount of troubleshooting with students to work through getting their settings correct, and hit a level of equilibrium with things for a solid 6 months or so.  In the last two weeks everything went to garbage.  I can’t hear one of my students at all (drums), and two (flute and euphonium) are generally so quiet I have to sit perfectly still with headphones on and concentrate hard to hear them. I have gone through my own settings, walked through troubleshooting with my students’ settings (sometimes with the aid of their parents), and used the virtual assistant to suggest possible solutions.  So far the only possible solution that I haven’t tried is having those students purchase a separate microphone to plug in and hope that works.  I refuse to send them on a wild goose chase for what I’m cer

Hi all. I recorded a meeting and then tried to save it Locally instead of the iCloud and I lost the recording after trying to allow my computer to communicate with Zoom...any ideas if I can still get my recording or is it lost forever?!?! UGH!"recordings and storage" 

Hi everyone,My app is already published on the Zoom Marketplace. I’ve enabled EU availability and turned on discoverability, and I’ve completed all the required business information fields (Business Name, Business Phone Number, last 4 digits of the business bank account, Trade Register Number, etc.).The integration works correctly for most Zoom accounts. However, I’m facing an issue specifically with Irish Zoom accounts, where an error message appears during the integration process.Has anyone encountered this before or knows how to resolve it? 

Hello dear community.I’m currently planning on making a movie completely over Zoom. Therefore I’ve got a question.When filming, how can I disable my video and call window so only the actors are in the call while shooting but I can record and see them act. I’ve read that Rob Savage for Host contacted the Zoom support for this and got administration rights. But my question is, can’t it be done without all that? I hope so. I hope my question was understandable.

I need to remove the 6.6.10 (6.6.19785) 64bit version of zoom and it is prompting for the installer in order to upgrade to the latest version.Can someone provide a download link to this version please and thanks.

I recently held a Zoom meeting which I recorded, but there is nothing in my Recordings and I received no Meeting Summary via email. How can it be recovered? And how do I avoid this happening again?

I was in a Zoom meeting with my team. Everything was fine, but when we started talking about BitLife, my video froze. Has anyone had this problem? How can I fix it?

EnvironmentZoom Phone Server-to-Server OAuth app, all phone:*:auto_receptionist*:admin scopes granted  Calling the REST API directly over HTTPS (Python urllib), no SDK Authenticated via account-credentials grant; bearer token verified valid via GET calls on the same endpointWhat I'm trying to do Configure the IVR menu on an Auto Receptionist programmatically — set the audio_prompt and define key_actions so that pressing 1, 2, 3, 4, etc. routes the caller to specific users, a call queue, or another Auto Receptionist. I'd like to manage this from code rather than clicking through zoom.us every time.What's going wrong PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/ivr returns HTTP 204 with an empty body. A subsequent GET /v2/phone/auto_receptionists/{autoReceptionistId}/ivr shows the IVR completely unchanged. The same ?hours_type=business_hours query parameter behaves identically — 204, no persistence.This reproduces across many payload variants:Single-key updates (just one entry

Hello Team,I hope you are doing well!We are doing a outlook to zmail migration. The migration process going fine however, whenever we want to migrate mailing list we don’t see outlook option. We only see Google.Can anyone suggest me or help me how to proceed with it?Please find the SS for your reference 

Hello,I'm having an issue with a local Zoom recording that I cannot convert.The meeting was recorded locally and I heard both the "Recording in progress" and "Recording stopped" voice prompts. After stopping the recording, the meeting remained open for about 5 more minutes before it automatically ended because the session expired. Zoom was not closed manually, my computer did not crash, and there was no power outage.The recording folder contains:double_click_to_convert_01.zoom (327 MB) double_click_to_convert_02.zoom (1.5 MB) recording.conf zoomver.tagWhen I double-click double_click_to_convert_01.zoom, nothing happens. Zoom does not start the conversion and does not display any error message.Here is what I have already tried:Reinstalled the latest version of Zoom. Ran Zoom as Administrator. Opened the .zoom file while Zoom was already running. Tried opening the recording on a different Windows computer with Zoom installed. Verified that the recording folder contains all the original f