Hi @Ayaan Rajput,
Welcome to Zoom community! We’re glad to have you here.
Happy to help clarify this — there are a couple of important things to keep in mind with Zoom Phone licenses and numbers.
1. How many laptops can use the same license/number?
A Zoom Phone license is assigned to a specific user, rather than being limited to a certain number of laptops. So, you can sign in to the Zoom app on multiple devices using the same account. However, the phone number and license are still tied to that one user.
2. Can you make multiple outgoing calls at the same time from different laptops?
This is a little different. Having the same account signed in on multiple devices doesn't necessarily mean you can use the same phone number to make multiple PSTN calls simultaneously.
If you're looking to have two or more people making external calls at the same time, I wouldn't recommend relying on a single Zoom Phone license/number for that.
3. Can I buy another number without buying another license and assign it to another user?
Unfortunately, no. A Zoom Phone number needs to be assigned to a user who has a Zoom Phone license. So if you want another person to have their own Zoom Phone number/account, they would need their own Zoom Phone license.
4. How many laptops could that second user sign in on?
It would work the same way as the first user — the user can sign in on multiple devices, but the license and phone number remain associated with that specific user.
5. Can the additional number make and receive calls?
For external/PSTN calls, the user needs an appropriate calling plan in addition to the Zoom Phone license. Without a calling plan, Zoom Phone can still be used for internal extension-to-extension calling, but not regular external outbound calls.
So, in short, if your goal is to have two people independently making and receiving external calls, the typical setup would be one Zoom Phone license + the appropriate calling plan for each user, with a phone number assigned to each.
You may also check out this link for more information. Hope that clears things up!
