Difficulty sharing Adobe Reader pdf files using Share function of Zoom on a MacBook | Community
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Participant
August 30, 2026

Difficulty sharing Adobe Reader pdf files using Share function of Zoom on a MacBook

  • August 30, 2026
  • 3 replies
  • 79 views

Hi all. I’m new to MacBooks and have been having a heck of a time figuring out how to successfully share a pdf file a set of pdf’s.  I’m using the latest version of Zoom and the latest Mac ios.  What is happening is when I go to Share, I can see the pdf files as in little pdf preview square with the file name below.  Some of the boxes have no preview in them and only have file names beneath.  When I try to load those files, nothing is displayed on the share screen.  I have tried everything I can find on Google including making sure Adobe pdf documents are separated and not as a bunch of tabs in one window, and setting “prefer tabs when opening documents” to Never in Mac settings.  I have had to resort to simply sharing the entire desktop and then selecting whatever specific pdf I want to share that way, but this is cumbersome and primitive.  It doesn’t look professional in my opinion to have a Zoom call and have a client view your entire desktop screen until you bring up the proper document you want to share.

So if someone can point me in the right direction as to how to solve this, I would greatly appreciate it.   
Thanks in advance for ANY help.

    3 replies

    Employee
    September 2, 2026

    Hi,

    Which application are you using to open the PDF files? There are a couple of ways to address this issue:

    1. Simple approach: Open the file in your PDF reader first, then select the PDF reader window from the share picker to share it.
    2. Alternative: Under the More tab, use "Portion of Screen" to share a specific area instead of the entire screen."
    3. Advance: If the pdf files are on the cloud drive, use “chrome tab” under the bottom of the Screen tab to share a specific chrome tab.
    Participant
    September 2, 2026

    Thanks Walti.

    I am using Adobe Reader to open my pdf files.  I was using the Apple Preview program first  but it had the same problems so I tried Adobe Reader to open the pdf files and had the same issue.

     

    The issue is this.  On my pc in the past, I was able have several pdf files loaded on the pc.  I would use Zoom Share Screen and it would show a window where I could select any number of files including open pdf files.  All the pdf files would show there and I could select any of them and they would instantly appear on the Share Screen for my client and then I could annotate on them.  On this new MacBook Air,this is not working.  I have either a set of open Word or pdf files but when I go to Share Screen, although there are boxes with the file names beneath, only some of the files have little previews in them, and others are just white filled boxes but they still have file names.  Selecting ANY of the choices does NOT display the right Word or pdf file and I have to physically then minimize or select AFTER the share screen has started.  In other words, the file I select is NOT the one that is displayed, at least at first until I force it to, as the actual shared file.  It is interesting that when I select a file to share, momentarily I can see a preview with Zoom that says something like “Document 5 is shared” yet when that disappears, it shows a different document that is open on the computer.  I hope this makes more sense now.  I think I understand what you are saying about using a share picker but it is very convenient for me to be able to select any number of open pdf or word files directly from the Zoom Share window and actually have that selected file open to be shared.  That is much more direct.  I hope this makes more sense.  let me know if you have any other ideas.

    Employee
    September 3, 2026

    Could you take a screenshot or video (would be better) to explicitly show the whole operation, especially the part where "There are boxes with the file names beneath, only some of the files have little previews in them, and others are just white filled boxes but they still have file names"?