Skip to main content
New Member
Aug 19, 2026 4:00 AM UTC
Question

PC using Licensed User Chinese invitees not allowed to join-error code 33002

My PC using Licensed User Chinese invitees not allowed to join-error code 33002. Please assist me how to solve 

    5 replies

    Employee
    Aug 21, 2026 1:31 AM UTC

    ​@Md Mostafa Already forwarded to the meeting team. Or you can ask under the meetings product.

    Translate
    New Member
    Aug 21, 2026 3:34 PM UTC

    I have the same response from a Chinese user. Please keep me also informed.

    Translate
    Employee
    Aug 24, 2026 6:53 AM UTC

    ​@Md Mostafa ​@Nancy Krieger I got response from meeting team. For safety reasons, Zoom block most of Non-Enterprise users located in mainland China from joining meetings hosted from high-risk countries outside of China. 

    Translate
    Newcomer
    Sep 6, 2026 2:15 PM UTC

    This does not help fix the problem. what can be done to fix this?

    Translate
    Newcomer
    Sep 6, 2026 2:14 PM UTC

    I have the same response from a Chinese user. How can we fix this?

    Translate