We can upload image/pdf from desktop (with or without being logged in) but the option seems to be missing on mobile (Android) ? | Community
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New Member
August 27, 2026
Question

We can upload image/pdf from desktop (with or without being logged in) but the option seems to be missing on mobile (Android) ?

  • August 27, 2026
  • 3 replies
  • 44 views

I really hope we can upload image / pdf from mobile because that would allow my students to add picture of their exercises (taken with their smartphone) on the Whiteboard.

That feature seems to exist on desktop / iPad but not on smartphone (at least I tried on Android) ?

When using phone in landscape mode, we get a button to ”see more tools”, but nothing happens when clicking on it (or everything is burried under the keyboard which makes it impossible to use).

 

Many thanks

    3 replies

    YaBoiB
    Community Champion | Employee
    Community Champion | Employee
    August 27, 2026

    Hello ​@Sled

     

     I tested this on my iphone and it works great. I just clicked on the + icon, chose camera and took a screenshot. I am asking other community members with Android OS to check this for you. More information to come. 

    SledAuthor
    New Member
    August 27, 2026

    Thanks. Just tried again and when student connects from mobile with or without logging, the camera icon is missing in the tools (as you can see here : https://ibb.co/Gf0c53Bg). That does not happen when connecting from PC (with / or without signing-in).

    I logged on mobile with my own account, and there the camera icon appears…

    In my account > Whiteboard settings, all users are allowed to share images and pdf to whiteboard.

    Auxiliary question : on mobile (here again, as opposed with PC), we don’t have option to share a PDF ?

    Thanks

    YaBoiB
    Community Champion | Employee
    Community Champion | Employee
    August 27, 2026

    @Sled

     

    It appears that sharing PDF to whiteboards is limited to PCs and Mac/Linux desktop computers at this moment. 

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058482