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I receive an e-mail saying that the participant is waiting, but in the meeting I only see one participant: me.  My participant gets the screen message that I have to let him in, but of course that never happens, because even when they call me to tell me they are in the waiting room, I cannot let them in: Zoom doesn't see anyone there for me to let in. I even tried the option to leave the meeting, and to click on the link in the email message, but to no avail. This has led me to stop the waiting room as a function because I lost a lot of valuable time on technical issues with my clients, which looked pretty unprofessional (despite being an experienced Zoom user). I cannot find any article or suggestion on how this can happen. The Waiting room feature has always been enabled in every case, I checked. Is this a bug?

Trying to find the setting to stop users form opting out of call queues. I’ve tried to find any type of setting but haven’t been able to.Users are opting out at night or PTO and staying opted out for days. We will instruct them to put DND for lunch or other short opt out reasons and for PTO they will have to ask us.

Zoom was working fine and suddenly next day when I started my meeting I can't hear any sounds.  I did test sounds and is not working.  I have installed zoom again and is same.  Plse help I am using laptop.

Hello,We are currently experiencing an issue with Zoom meeting invitations being sent automatically to participants without the organizer intentionally sending them.In our normal workflow, an employee creates a Zoom meeting only a few minutes before it starts and shares the meeting link directly with participants via another chat application (usually through a direct message). The organizer does not send email invitations and often does not even know the participants’ email addresses.However, we have observed that email invitations are still being sent from Zoom to certain users as if the organizer sent them, sometimes including reminders and occasionally arriving after the meeting has already finished. The organizer did not add these email addresses when creating the meeting.One possibility we are considering is that the Zoom account is linked to a Google account, which may have access to contacts or calendar data and could be automatically generating an

Weird thing happened this morning. A student of mine shared his screen with me, which we do roughly once per term. When he opened sharing for his desktop, I could see his web browser with a Zoom page showing - he was using the Zoom app, but had the browser open. His Apple Logic Pro application was already open under that window. Now, when he closed the web browser, only the top quarter of the Logic screen showed up, and behaved as expected - I could see his mouse pointer and the actions he was performing. But the rearming three quarters of my screen showed the web browser page he had closed. Like those three quadrants were frozen. We tried quitting an opening a new meeting (initiated at his end not mine) but the same thing happened. When his screen was already on Logic Pro before sharing, it looked right until he started doing things and then I could see that three quarters of my view were in fact frozen.He is on an Intel Mac running OS X Mojave and I am on a Mac M1 running S

We usually give other users remote control to control changing the slides on their own while having one central presentation.A normal presenter’s tool (pointer connected via USB in “live” presentations) usually integrates buttons to change the slide AND a pointer. Why is this not translated into Zoom? (Remote control should give control over slides AND a pointer!)Or is this possible in a different way?  

I participated in a Zoom meeting in English. I clicked on Transcript, selected the original language: English, and the language for the transcript: Italian.The system gave me a translation error from Ukrainian to Italian. Why Ukrainian if the language was English?I even logged out and back in, but nothing changed.I also tried on my smartphone, but got the same error!There was also Ukrainian interpretation in the meeting, but it was disabled.I don't understand why it took that.       

A última atualização do app Zoom, no smartphone, está horrível.Particularmente, não há mais como acessar a lista de reuniões recorrentes agendadas sem data fixada. Até a atualização, apareciam no início, em ordem alfabética. É do que necessito.Desejo, e preciso, retornar à versão anterior! Ou me digam como conseguir, novamente, que aquela lista apareça. (no PC a lista de recorrentes continua perfeita, espero que não estraguem isso também!)

Gostaria de um auxílio, pois a opção de desfoque não está disponível no meu computador

Hey it was a workshop and I didn't wanna share my personal but I did then asked her to trim my section which was last 10 min she said if she trim it she can't track who was watching the video is it true or she is lying to me

Hi.Usually when I host a meeting involving screen sharing, the recording includes both mine and the participant's video for the whole meeting (in thumbnail form while screen sharing). However, when I hosted a meeting yesterday, my (the host) video thumbnail did not appear in the recording when screensharing (though both host and participant faces appear when not screen sharing, as expected given I always use gallery view). Could the (new) participant in my meeting yesterday have had settings at their end that cause this to happen? They were not a co-host so I wouldn’t have thought so. Any idea would be appreciated.Thanks,Kelly.

Recently on the iPad version of Zoom, the toolbar has been moved from the bottom of the screen to a the bottom of the video area. The toolbar cannot be moved. This causes problems with our church services where captions and song verses appear at the bottom of the video and are often unchangeable. Can the toolbar be moved back?

Hello,I currently have a ZoomWorkplace Pro Monthly subscription that costs me $22.99 per month plus taxes.As I understand it, I have unlimited access to AI companion for note-taking and for meeting discussion summaries.Is that correct?Can you explain to me concretely how to use AI companion?

אני מורה במשרד החינוך בישראל ולא מצליחה להיכנס לזום דרך משרד החינוך

I got a new company laptop and am not able to screen share without the video and audio being delayed. I have turned off my camera so I am not on video and it still happens.  I was using a different work laptop for a couple of years, with the same internet connection, but now when this happens I get a temporary pop up that says “your internet connection is unstable”.  What settings, etc. could be causing this disruption? I just added additional RAM and same experience.Suggestions? 

Please add full transcript on the side at least for tablets like iPad or even better include all mobile devicesthis is very useful for the heart of hearing who may not be using a desktop computer for Zoom sessions but still need access to full transcriptpresently I use two devices, one to attend the meeting and the other to show the full transcriptI don’t think this should be necessarythanks

I am trying to turn off the doorbell when someone enters the room for a group. I’d like to leave it on for one on one settings.  I can’t figure it out.  It used to be easy.Dawn

How to remove these already uploaded 3 images? 

Hello, I recently recorded a 3 hour zoom meeting to my local PC, and the recording converted normally. When I check the converted file, it's only 30 minutes long... it turns out that the first 8 minutes of the meeting were recorded normally, and the remainder duration was compressed and sped up very, very fast, to result in such a short recording. I have looked at older discussions reporting a similar issue, but there doesn't seem to be a fix. I also tried the "Double click" to convert it a second time, but it again produced a 30 minute recording with the same issue, which leads me to believe the file was corrupted. Is there a way to prevent this from happening again? Thank you for any insight. 

I just started using my new ASUS computer which runs of Windows 11 and uses Realtek audio driver. I get no audio sound in Zoom. No other application has this problem. I did not have this problem on my old ASUS computer running on Windows 10, and also using Realtek audio driver. I have gone through all the troubleshooting procedures suggested by ASUS Support and also by Zoom. None of that helped to fix the problem.  Has anyone else encountered this? And have you been able to fix the problem?

I got a new company laptop and am not able to screen share without the video and audio being delayed. I have turned off my camera so I am not on video and it still happens.  I was using a different work laptop for a couple of years, with the same internet connection, but now when this happens I get a temporary pop up that says “your internet connection is unstable”.  What settings, etc. could be causing this disruption? I just added additional RAM and same experience.Suggestions? 

I installed the Zoom Add In for Outlook today and when I tried to add Zoom to a meeting, I got a pop up window asking me to login.  When I tried to login with my Microsoft Outlook Account info, I get an error message (Error Code 1002).  Thinking maybe I forgot the passcode, I selected “Forgot” but when I input my outlook email to reset the password, I get told to “check my information and try again.”  When I log into Zoom on the web, I can use the Outlook email with no problem and I get signed in automatically with my email.  Also - tried to use the web version of Outlook and I have the same problem.  Microsoft says this is a sign-in issue and directed me to Zoom.  Zoom Chatbot tried to help (very poorly) with the following: Confirm that I have an Exchange account (I did - and I do) Uninstall and reinstall the Zoom Add In (done) Use CleanZoom to uninstall Zoom App and Zoom plug in (when I asked why I needed to do this to remove the Add In, the

I am not tech savvy.  I have a MacBook, I have a meeting set up, put in the invitee’s email, if I understand correctly the zoom link for the meeting was automatically sent, is there a a way for me to check if link was sent, before contacting the invitee.I do not understand where to find “copied invitation” after clicking the link for copied invitation  thank you

I use to be able to add another session in my recurring meetings by just clicking on the 'add another session' button. Something has changed as the option is no longer there. however, all videos and responses from the service ticket just keeps to go to your recurring meeting and click the button to add a session which is very unhelpful if there is no button there to click. Has anyone else had this issue and found a workaround? So far, I have had to add multiple days of recurring meetings per client and then deleting all the days I don't need which creates another problem. Thanks

Is there a way to set up a webinar in which the webinar participant will have their camera on, but mic will be off until unmuted by host?