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Explorer
May 29, 2026 4:09 PM UTC
Solved

Pop-out chat window missing

With the recent update, has anyone else noticed that the pop-out chat window was removed for (multiple) users on Zoom Workplace 7.0.5; not present in right-click menu nor in-chat … menu; If you recently updated your version, it disappears after application restart.   :(

Newcomer
Oct 26, 2026 7:51 PM UTC

Everyone! 
It’s back! 
I’m on zoom version 7.2.1 (48556) from the Windows Store and the option is back, with right-click on the chat the option of pop-up window or Ctrl+click it’s possible to have the individual windows back again. 
I’m not sure if it’s available for other platforms like MacOS but at least in Windows is working again.

11 replies

Newcomer
Jun 4, 2026 7:32 PM UTC

I just noticed that too. That was such a nice feature. I hope it will come back

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Newcomer
Jun 10, 2026 4:47 AM UTC

Ditto. Bit peeved it’s missing. Incredibly useful for managing multiple chats simultaneously.

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Annie warner
Contributor II
Contributor II
Jun 10, 2026 11:27 AM UTC

Yes, we're seeing the same behavior after upgrading to Zoom Workplace 7.0.5. The pop-out chat option disappeared from both the right-click menu and the in-chat menu, and it does not return after restarting the application.

From what I've found, this appears to be related to Zoom's new Chat experience introduced in version 7.0.5. Zoom's documentation notes that the ability to pop out chat windows "will be introduced soon," which suggests the feature may have been temporarily removed or is not yet supported in the new interface.

You're definitely not alone—other users have reported the same issue since updating to 7.0.5 and are hoping Zoom restores the functionality in a future release.

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bethsagAuthor
Explorer
Jun 10, 2026 1:06 PM UTC

I hope it returns.  My only suggestion was to open multiple windows to have separate chats, my boss already freaks out when he sees the number of windows I have open. 😆 Doing support, you need to have several chat windows available. Please Zoom support, bring it back soon!!! 😁

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Newcomer
Jul 24, 2026 11:14 PM UTC

How is it solved? 
Version 7.1.5 still does not include the feature yet. 
Hope they bring it back.

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Newcomer
Jul 25, 2026 5:21 AM UTC

I'm seeing the same on 7.0.5. It looks like the pop-out chat option was removed or is a bug in this release. Hopefully Zoom brings it back in a future update.

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bethsagAuthor
Explorer
Jul 27, 2026 3:30 PM UTC

You got my hopes up with your notification.  I thought you were going to tell me that is was working now. 😏 I will keep waiting.  I guess explaining that it will come back one day is an answer? NOT.

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New Member
Oct 8, 2026 11:18 PM UTC

Casting my vote in hopes that this feature is returned. It was very assistive in my work, as I frequently have multiple threads on the go and a need to view content from more than one at a time.

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Newcomer
Oct 26, 2026 7:51 PM UTC

Everyone! 
It’s back! 
I’m on zoom version 7.2.1 (48556) from the Windows Store and the option is back, with right-click on the chat the option of pop-up window or Ctrl+click it’s possible to have the individual windows back again. 
I’m not sure if it’s available for other platforms like MacOS but at least in Windows is working again.

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bethsagAuthor
Explorer
Oct 28, 2026 7:33 PM UTC

Thank you for the heads up, I kind of gave up checking figuring they gave …..  Thank you for checking and letting us know.

 

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