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April 22, 2026
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screen sharing

  • April 22, 2026
  • 3 replies
  • 77 views

I am using the zoom mobile app on a Galaxy S22.  When I attempt to share a PowerPoint Point presentation using the share screen single app option but it will open for a second then the app no longer shows and the option to share reappears. 

    Best answer by lancetlc

    Hey ​@Flnative1 

    This symptom suggests a compatibility or stability conflict between the Zoom app, Android (One UI), and the selected presentation app.

    Recommended Troubleshooting Steps

    Step Action Details
    1 Update Zoom App Ensure your app is the latest version via Google Play. Newer versions may include fixes for screen share bugs.
    2 Reinstall Zoom Uninstall completely, then reinstall to clear any corrupted data.
    3 Test Full-Screen vs. Single-App Share Instead of single-app, choose full screen share (“Screen”) to isolate the issue—if full-screen works, the problem lies with single-app mode.
    4 Check for Interfering Apps Temporarily disable or uninstall recently added apps (e.g. Signal) that might conflict with Android's sharing core functions.
    5 Switch Android / One UI Updates If you're on One UI 6.x, test on another Galaxy with a newer version (e.g. One UI 7 or 6.1) to see if the behavior changes.
    6 Use Alternative Presentation Methods As fallback, upload the PPT directly into Zoom’s “Document Share” feature via chat—docs can be shared even when screen share fails.

    3 replies

    lancetlcAnswer
    Employee
    April 30, 2026

    Hey ​@Flnative1 

    This symptom suggests a compatibility or stability conflict between the Zoom app, Android (One UI), and the selected presentation app.

    Recommended Troubleshooting Steps

    Step Action Details
    1 Update Zoom App Ensure your app is the latest version via Google Play. Newer versions may include fixes for screen share bugs.
    2 Reinstall Zoom Uninstall completely, then reinstall to clear any corrupted data.
    3 Test Full-Screen vs. Single-App Share Instead of single-app, choose full screen share (“Screen”) to isolate the issue—if full-screen works, the problem lies with single-app mode.
    4 Check for Interfering Apps Temporarily disable or uninstall recently added apps (e.g. Signal) that might conflict with Android's sharing core functions.
    5 Switch Android / One UI Updates If you're on One UI 6.x, test on another Galaxy with a newer version (e.g. One UI 7 or 6.1) to see if the behavior changes.
    6 Use Alternative Presentation Methods As fallback, upload the PPT directly into Zoom’s “Document Share” feature via chat—docs can be shared even when screen share fails.
    MGSR
    Community Manager
    Community Manager
    May 14, 2026

    Hello ​@Flnative1,

    Have you seen the response to your concern? If it answers what you were looking for, please consider marking it as the best answer so others can benefit from it as well.

    If you still have questions or need further clarification, feel free to let us know; we’re happy to help!

     

    MGSR
    Community Manager
    Community Manager
    May 21, 2026

    Hi ​@Flnative1! Since it’s been a while since we’ve heard back from you, we’ve gone ahead and marked ​@lancetlc’s responses as the best answer, as it appears to address your question.

    If you still need any assistance or have additional questions, feel free to reach out anytime; we’re here to help!