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Help!    I have tried everything:  - uninstall and reinstall - audio test (correct  - only - speakers and volume up to 100%) - Clearing cache - checking permissions - adjusting computer audio settings (various...remind me)   This is only happening on my new laptop. When I sign into my old one it works fine.    What the issue it:  When I test speakers, you basically can't hear anything. When I put my head really close to the computer, I can hear the very very faint ring tone. Computer audio is on. Sometimes it makes a brief sound or crack before going quiet. The microphone test works perfectly.    Any ideas? The new computer is a ASUS Zenbook pro.

The speaker on my laptop works perfectly. Spotify, youtube etc all sound works. However the last two days I can not hear anything on Zoom Meetings. My mic and all work, just not the speaker. Has anyone had this issue before? How did you fix it? Really desperate for a solution.

I had purchased the large meeting license for 1,000 previously and this morning increased it to 3,000 and assigned it to myself (only one user on the account), but it's not being applied to my existing meeting. The meeting registration is still closed and the meeting still says it has a limit of 1,000. Can anyone help me to apply the increased capacity to a pre-existing meeting? Thanks!

Hi,  As of a couple of weeks ago I could go to webinars on the left side bar, then select reports, then go to the specific webinar within the selected time period and click on either registrants or attendees and export a report. Now when I go to reports and select webinars, it only gives me the 3 options and they are all regarding "registrants" and not "attendees".  Can someone please tell me how in the heck can I do this now? This is so frustrating.  Also the zoom support number on your top sidebar is not a working number.  Please advise me how to do this. If this is no longer offered, we may be moving to a different company that offers this feature.  Thank you.   

Suddenly I can no longer schedule a meeting I create in iCal.  When I researched this via the online support, I followed the directions to go to my profile and under Others, Calendars & Contact Integration.  It says "We support the following services: Google Calendar, Microsoft Exchange, and Microsoft Office 365". Has iCal support gone away?  I don't want to have to recreate my entire calendar in google calendar.  My whole biz is online meetings and this is a problem.  If it hasn't gone away, how can I generate an appointment that puts the link to the meeting I've created?

Is there a way to paste formatted text form the clipboard unformatted in the Team Chat in the app? I can't seem to be able to find one for such a basic functionality. Constant clearing the formatting gets quite tedious. Every major browser now supports Ctrl+Shift+V for this. (Please don't suggest using some Notepad as an intermediate step)

how to capture, copy and paste image to zoom chat

Buen día;Tengo el siguiente tema; Al hacer la portabilidad de 80 números los agrega automáticamente a un sitio, como puedo seleccionar 30 números y poner otro sitio, seleccionar otros 50 y poner otro sitio sin tener que hacerlo uno por uno,  podrían ayudarme por favor!! 🙏Saludos.

windows 7 to windows 10 , can uou help me please 

Recently I noticed the outgoing caller ID on my desk phone is not showing the correct number from my settings. It's using the main company number which is toll-free. The Zoom desktop and mobile apps show the correct caller ID. Any ideas on how to fix this? Desk phone is a Poly VVX450.

Hello Zoom Community,   I am not a paid customer. Apparently, I can not get technical support if I am not a paid customer. However, I need video recording and transcript for the meeting that was hosted by someone else (I was participant and not an organizer). What are my options to get in touch with Tech Support for this request?   Appreciate your help in advance.

Hi everyone, I have recently changed from a Windows PC to an iMac running Sequoia 15.5 and can't not get the camera or microphone to work with Zoom on the iMac.  I have troubleshooting sessions with Apple who are saying its a Zoom App issue and with Zoom who say this was a known issue with Apple Sequoia 15.0 / 15.1 but was to be resolved in Sequoia 15.2, which I am beyond.  There are no firewall or security restrictions in place on my iMac.  Can anyone confirm if this is still an ongoing issue with Sequoia despite it meant to have been fixed or suggest anything that you have done to get this working if you faced similar issues with Sequoia. Many Thanks for any help

Zoom AI Companionを利用したいのですが、入力・生成データが第三者に提供されないかを危惧しています。ご担当者に一度確認したところ、Zoom完結モデルに移行すると第三者提供がないとうかがいました。Zoom完結モデルに移行するにはサポートから問い合わせるように案内があったので問い合わせました。まずは移行による影響度を調査したいです。

I am the owner and only user of this account.For the life of me, I can not figure out how to change my passcode b/c the EDIT button is disabled.  Location: Personal-->Meetings-->Personal RoomI have a paid account. 

Hello team, I would like to ask you that is it possible to do 1 user and using like 9 zoom room?I mean like I don't want to have 9 mail for 9 zoom room, I want just only 1 existing mail user with 9 zoom room? Thank you for your help.

I am having trouble finding out how to record my personal zoom meetings for future course I'm working on. I cant figure out how to record it ,Im currently using the free version is this the problem?

We use a Neat Bar to connect remotely in our conference room. In the past, when not necessarily in a meeting, but when we're gathered, we do screenshares through the device using Apple Screen Mirroring. For example, on our macs, we click the screen mirroring option, and "Conference Room" used to show up, for years. Lately, that option has disappeared. Does anyone understand why this might happen. It is still enabled on our Zoom room settings. I've reached out to the people at Neat and they told me it's a Zoom issue. Thanks,Drew 

One of my meeting participants was sent to a separate room rather than my group meeting.  I received several emails from Zoom indicating that the participant was in my personal meeting room, and it was during the time of my meeting with several other participants.  I host weekly Zoom meetings and have never had this issue before.  Participants are allowed to join before I start my meeting and rejoin the meeting at any time if they lose connection, etc.  I do NOT have the waiting room enabled.  Passcodes are NOT required.  I DO have the "embed passcode in invite link for one-click join" option selected.   Why wasn't she allowed to join the group meeting?

Hello,We're an approved app on the Zoom Marketplace. One of our customers provisioned Our App to a user group with the setting: “As an admin, add Our App for Selected Users & Groups.”It worked fine for several months.Two weeks ago, all 5 users in that group lost access and were unable to reconnect. There was:No change to group membershipNo visible admin changesNothing in Zoom’s audit logHowever, after stepping through Zoom's “Manage → Apps on Account → Our App → Users & Groups → Add Groups,” the issue was resolved. They only then saw the "Selected Users & Groups" assignment path again.We’d like to know:What would cause the “Selected Users & Groups” app assignment to stop applying to an existing group?Is there an expiration or condition under which group-based app installs are si

Hello, I'm running into an audio issue during group meetings.If the host is playing music or sounding a gong I cannot hear it, but speech I can hear just fine. Does anyone have any ideas how to fix this issue? Thanks,Chris

I was joined the pro verision, and recorded a meeting til 26th april, I didn't download the recording at that time.  Now i need the recording for my business promotion, however i am using free version now, the recording is no more available for download, how can i get it back?

I have set up Zoom Workplace Reservation, but when I try to reserve a room or table, it says it is unavailable even though there is no reservation made by anyone else.Does anyone know how to solve this?

Eventually, I will be joining a Zoom meeting that is supposed to be at least 2 hours. However, my account says that I am limited to 40 minutes a meeting. Is that if I am the one creating a meeting, or will I be able to do the 2 hours that I need?

There's a way for the Zoom App to bypass DnD and Sleep Focus by adding Zoom in "Allow Notifications", however if the phone is on silent, it will only vibrate.Is there a way for Zoom to bypass silent mode by forcing it to have an audible ringtone, similar to when you tag a phone contact in iOS as "Emergency Bypass"?  

I want to create an automatic notification that is triggered when someone is marked as a no-show to a scheduled meeting. This does not seem to be an option...is there a workaround or does it need to be done manually? Or is it obvious and I'm just missing it? I cannot "cancel" a meeting once the designated time has started, so building it into the cancellation notification won't work. If it is not possible, is there a way to submit a feature request? Since it is possible to mark someone as a no-show, I feel like it would be easy to add that to the drop-down in the custom notification under the timing trigger, so the list would be: after booking before event starts after event starts after event ends after one cancelsafter marked as a no-showSurely I can't be the only one who would appreciate this feature???