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CoachMarcus
Explorer
January 7, 2022
Solved

An unknown error has occurred for Facebook Live

I began receiving this message, "An unknown error has occurred" a month ago when trying to Live stream a Meeting to my Facebook profile.  How can I resolve this?

      rn-zmAnswer
      Community Manager
      January 12, 2022

      Hey @CoachMarcus, you mention you were receiving this error a month ago, have you updated your Zoom client to fix potentially any issues and retried to connect to FB Live? 

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      5 replies

      Community Manager
      rn-zmAnswer
      Community Manager
      January 12, 2022

      Hey @CoachMarcus, you mention you were receiving this error a month ago, have you updated your Zoom client to fix potentially any issues and retried to connect to FB Live? 

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      Explorer
      CoachMarcusAuthor
      Explorer
      January 12, 2022

      Yes. I have the latest update, but it still kept giving me the error.  I am able to go Live onto a my business page, but not my personal profile. 

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      Newcomer
      Ofa2703
      Newcomer
      June 13, 2024

      Can I get some help on this topic. It happened to me now but I did go live before and it worked but I can't go live anymore.

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      Explorer
      CoachMarcusAuthor
      Explorer
      June 13, 2024

      I had to update the Zoom application on my computer. After doing that and restarting my computer, the error went away. 

       

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      Explorer
      Juo
      Explorer
      February 14, 2026

      Currently i can go live on my Facebook profile via zoom . It kept telling me an unknown error has occurred.  How do I fix it please 

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