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Newcomer
Feb 15, 2026 10:43 PM UTC
Question

error secret code

After our zoom meetings, we send the recorded meeting to our users. However when they enter the secret code, they receive a message of wrong secret code and cannot access the recorded meeting. 

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    Feb 16, 2026 9:53 AM UTC

    hi ​@Pasteur OKOTIE 

    Are you able to play the recording yourself?


    John Drinkwater
    Independent Zoom Strategy Consultant
    Zoom Community Super Champion.
    Zoom Developer Champion
    https://www.linkedin.com/in/johndrinkwaterlordzoom/

    See my latest content; events, live and prerecorded to showcase features
    https://lordzoom.com/go/hub

    I run many events and upload most on my channel.
    https://www.youtube.com/@boomwithlordzoom

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