Products

Hi, I need to integrate zoom appointments onto my apple calendar. I do not use google products.

We are using Zoom Phone SMS for ongoing group text communications that include multiple staff members (2 internal Zoom numbers & 1 Google Voice number) and clients (typically 1–2 external numbers). Most threads contain 4–5 total participants.We are consistently experiencing duplicate inbound messages within Zoom Phone group SMS threads. The duplicates appear only within Zoom — not on the clients’ devices or on our personal mobile devices.To test, we ran a controlled experiment using: Two Zoom Phone numbers One Android device One iPhone When messages were sent within the group thread: The personal mobile devices did not receive duplicates. Zoom Phone was the only platform displaying duplicate messages. This suggests the duplication is occurring within Zoom Phone rather than from the carrier or external devices.Has anyone encountered this issue? Is there a known setting, configuration, or limitation related to group SMS threads that could be causing duplicate message delivery w

Hi -- I'm wondering if there is a character limit in the chat box?  Some times I have around 800 characters in a passage I need to share with my group and a message appears saying 'message is too long".   Thanks

During Covid, I built an assistive device which the device being used for Zoom meetings sees as a keyboard.It has buttons on it that allow for very quick and easy access to two functions, Mic Mute, and Raising your Hand. It works very well on Windows, though I have not had a user using Mac to test it on that platform.I inquired about this first question in 2021 or so, and I was told it was actually being worked on. I understand why keyboard shortcuts for toggling Mute and the Hand are used, as the user most of the time can see the indicators on screen. Assistive devices, though would work so much better if there was separate keys for Muting, and Unmuting, as well as Raising the hand, and Lowering the hand. I would never suggest removing the current keys, but perhaps keys that perform these functions could be added? Could that be possible?Another question I have has to do with mobile devices, which more and more are being used with keyboards. I feel that it would be of great benefit for

We are a small non-profit with a Zoom Pro account that we share amongst different people.  That is, we have a number of different meetings all owned by the same Zoom account, but  different people run them and all those people have a need to log into Zoom using our one Zoom Pro account in order to run the meeting as Host..    Let's say that the one Zoom account is "***********" and note that one person only can log into that email. Today, for the first time, someone got the message, "We detected an unusual sign-in from a device or location you don't usually use. If this was you, enter the code below to sign in to Zoom"  and, of course, Zoom sent the code to *********** but the person running the meeting was not the person who has access to the email! You see the problem.  How can we turn off that security email?  I am aware that if we enable 2 Factor Authentication the verification email will not be used - but I don't thi

 HiRunning MacPro here and trying to output audio to a different sound device.  I have several aggregate devices that I set up for different scenarios.  The are all hosted by the same 32ch interface.  This particular set up is supposed to take audio out on ch 15-16 but instead, It keeps playing it on channels 1 & 2.    Is it because Zoom does not recognize aggregate devices?  It plays it on first two channels of the default interface even though in preferences is chosen an aggregate device. I hope you understand what am saying 🙂 Any ideas? Thanks 🙂   

Hey Folks, I was going through the custom role for my Org and when i gave the “Delivery receptionist” edit permission to a member, he was able to Delete and add Deliveries registered.The Document says that he can add the deliveries but there is no mention of the delivery delete. my take is that he along with this role he should also have the “Delivery Management” Edit permission to delete it.Can you please clarify it, i am confused. regards,​@HDR  

Hi.I want to change the mirror video function.And I learnt that I need to go to settings.Setting should be below the picture of me.Guess what.There's nothing there.100% nothing.Can anybody help? 

The automatic input level adjustment does not work when Original Sound for Musicians is enabled with High Fidelity music mode checked.Environment: Windows 11, latest Zoom desktop client. Reproduced on three different laptops (Lenovo, Dell, etc.) - same behavior on all.Steps to reproduce:1. Enable Original Sound for Musicians2. Check "High fidelity music mode"3. Open Settings > Audio > Test Speaker & Microphone4. Speak quietly, then loudlyExpected: Input level adjusts automatically to normalize volume.Actual: Input level is stuck at a fixed position regardless of voice volume.Switching back to standard mode (noise removal) - the automatic gain control works correctly, the level indicator moves and adjusts as expected.This is 100% reproducible across all three machines. I also submitted this through the in-app support form.Has anyone else experienced this?

Hi All,I work for an MSP and recently it was brought to our attention that Zoom Workplace itself forces the device to perform a restart after we deploy an update remotely. This happens even when using parameters that are meant for MSI packages (for example /norestart). Has anyone found a way to prevent the update from forcing the device to restart?Please advise.  Thanks.

Entrar a una reunión 

I just got a new computer, Windows 11 and cannot switch off the background noise suppression in audio settings. This means that when I use a meditation gong for group meetings, the gong cannot be heard. I tried music settings, original sound etc, but nothing works.   Plus I can only find audio settings when I am in a meeting, not when I am just on my own profile. Perhaps this is normal, but I have been trying to change the settings when in a meeting context. Any help appreciated. I saw that other users have had this problem too. 

ho installato zoom e nella riunione online non si sente la voce del mio ospite, come posso fare? 

I would like to use the Zoom Lobby to collect the attendee's acceptance of consent (for example, consent that the session is recorded). I can put the appropriate message in the lobby description. May I also have an "Accept" button that then places the attendee in the session? Ideally, there would also be a "decline" button that exits Zoom. Thanks.

I would like to send reminders to registrants of a meeting with registrationIf I send the link, they have to register again.It is without tags/not personalized like in a webinar, or like the confirmation e-mail.

I need help figuring out if I even have zoom access for my hearing tomorrow 

Hi there, do zoom have app for AAOS (Not android auto), a.k.a. for google built-in cars? Please advise.

I have created a free account (with CC verified) and added 59 users. I have also activated all 59 accounts. I'm unable to see them under company contacts list. (company contacts did show up a couple of times last week, but 99% of the time, the entire internal contacts section is missing) I have tried on different computers, mobile phones, etc and it's the same.  When I try to invite one of these 59 people (invite a zoom user to connect button) - it says xxxx is already your contact

I recently installed zoom workplace 6.6.11 onto my desktop computer running kubuntu 24.04 LTS.  I installed from the ubuntu repositories and it seems to have installed correctly.  I can start the zoom app from my applications menu.  I can click on join a meeting and I get a place to enter a meeting ID.  I have no meeting to join at the moment, but so far so good.  It appears that zoom workplace works.I wanted to do a test meeting, so I went to zoom.us/test.  I clicked on join and a window pops up:Pop-upThen click on Choose Application andI tried the System Handler, the ZoomLauncher, and zoom, but nothing happens. Initially the only option to open the zoommtg link was the System Handler, but I entered the firefox settings, then Applications, and I added zoom and ZoomLauncher at /opt/zoom/zoom and /opt/zoom/ZoomLauncher as options for zoommtg.Is there a work around for this?  I don’t use zoom often.  I would be happy to paste a like into zoom workplace, if that would work.  Zoom does wor

In the past, my breakout rooms had a button called "Ask for Help," which allowed students in the breakout room to request that I come see them.  That button is no longer appearing in my break out rooms.  How do I get that function back?  Thank you!  

Hola, Tengo un inconveniente:Estaba utilizando zoom desde una pc de escritorio que me permitia utilizar mi Avatar. Y lo dejé puesto. Luego la pc se me rompio y ahora me conecto desde una pc que no me permite usar avatars, y no me deja sacarlo. Lo tengo puesto permanente. Nisiquiera me habilita la solapa de "Avatares" como para desactivarlo. Me dedico a dar clases y solicito una solucion, alguien podria ayudarme paso a paso por favor? Muchas gracias

Two alternate hosts (AHs) can start meetings, but only one of them can chat with the participants first. The other one has to ask all the participants to send a chat first before the AH can chat with them. Both AHs use the same meeting link sent by the Host, and they use Windows laptops. Their sign in processes are the same.The AH who cannot chat first until participants start the chat has tried signing in and out of the meeting which they started: on the main work laptop, on a different laptop, and on an Samsung Galaxy S23 Android phone. They've tried logging in using the desktop app and the web app on the laptops and the Android mobile app and web app on the mobile phone. The version of the desktop app is one version behind the mobile app. Because only one AH has a problem, it doesn't appear to be the version number. What else can they try to turn on the ability to chat first? TIA

In webinars, participants who use an iPad can't see polls, but those on an iPhone can.These are typically non-tech savvy students who need the certification webinars to keep their jobs, so what is the simplest way to help them use an iPad like Zoom says you can? 

We have a few different models of the Aver PTZ cameras installed in our Zoom Rooms. Each Zoom Room has 1 camera pointed at a presenters desk. Depending on the type of meeting we turn off the presenter camera. We found that during meetings, when the presenter cameras were turned off, the presenter camera would seemingly reboot at random and turn itself on.My coworker and I spent many hours on this issue and we found the reason(s).1st - Our default for the Zoom Room presenter camera is to be on. We found when the presenter camera would reboot it would turn back on because it was not reading what the controller had for settings, it was only reading what the Zoom Room camera default settings were. - Zoom Support did help with this answer.2nd - Aver has an app for changing settings for their cameras. We used the Aver PTZ app 2 specifically. We found the Aver PTZ App 2 and the Zoom Room app were fighting each other for the camera resources, this was causing the reboot. We still have the Aver

Zoom doesn't recognize my external mikrophone on my Lenovo tablet. Can anybody help? Thank you, because zoom obviously doesn't seem to be interested in helping it's customers... Zoom diesn