Clean Zoom is not removing the program

Forum|Forum|23 days ago
March 10, 2026
1 reply
67 views

Hello,

I have zoom installed per user on a bunch of workstations

When I run the zoom clean (uninstaller)as admin, this does not work and never removes the program.

Anyone else have a similar issue?

I do see error 122 in a bunch of areas within in the log.

[25896:23848 ] [ INFO ] [10:13:58.87] c:\jenkins\workspace\Client\Client\Windows\clean\win-common\src\installer\Include\ZoomRegUtil.cpp(92)::[__OpenRegKey] For all user:0, User SID:S-1-12-1-349721143-129575546284-29899999-5265666, Path:Software\ZoomUMX, Flag:131103, Ret:2, Error:122

Thank you

ExpertswhoJohn

Community Super Champion | Customer

hi @sebbyv

I can not find a reference to that error. I do notice the cleanzoom has been updated, are you using the latest version. Here is the main link to the feature.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065146

Please like and mark as the solution if this helps

All the best

John Drinkwater

Zoom Community Super Champion.

Zoom Developer Champion

Community Champions are not paid to provide this support and have no access to customer settings or data. I am not personally an employee of Zoom

https://www.linkedin.com/in/johndrinkwaterlordzoom/
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