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Messages in Channels no longer appearing

We've been using the channel features for a few years to communicate with our agents. Today, no one is seeing messages or replies posted in the channel by other members or admins. I updated Zoom to version 6.2.6 and asked agents to do the same but it... Show more

We've been using the channel features for a few years to communicate with our agents. Today, no one is seeing messages or replies posted in the channel by other members or admins. I updated Zoom to version 6.2.6 and asked agents to do the same but it didn't fix the issue. I've also checked the settings for the channel and nothing is out of place.
Private chats are working, but using the private channel is critical for us.


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Screenshot function no longer working in Team Chat

I just started having an issue in Team Chat with my screenshots I take not showing a preview on my screen, and when someone sends me a screenshot, I get Unable to Preview. I can see the screenshots fine on the web app, and on my phone app, but I cann... Show more

I just started having an issue in Team Chat with my screenshots I take not showing a preview on my screen, and when someone sends me a screenshot, I get Unable to Preview. I can see the screenshots fine on the web app, and on my phone app, but I cannot see it on my desktop app. I have looked at every setting I can think of, but I can't figure this out. Anyone know how to fix this? 

 

 


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Resolved! How to unhide zoom channel

I have updated my zoom app to version 5.7.5 (1020). I hid my zoom channel and I am unable to unhide it. Some of the channels show up when someone is added or someone sends a message in it. I searched for the solution on google and they work with olde... Show more

I have updated my zoom app to version 5.7.5 (1020). I hid my zoom channel and I am unable to unhide it. Some of the channels show up when someone is added or someone sends a message in it. I searched for the solution on google and they work with older versions of zoom. Link-How to Hide or Unhide Chat in Zoom - YouTube .I figured out how to bring back the external contacts on my contact list, but not the channel. I even tried to exit and then open the app, it did nothing.


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MacOS Zoom Chat Code Snippet not fixed font

Is there a way i can force the code snippet feature in zoom chat to use a fixed font? It uses some non-serif font that causes the code and any data to be out of alignment. Doesn't matter what drop down I use for code style, it always shows up unforma... Show more

Is there a way i can force the code snippet feature in zoom chat to use a fixed font? It uses some non-serif font that causes the code and any data to be out of alignment. Doesn't matter what drop down I use for code style, it always shows up unformatted. None of the columns line up.


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Zoom version

Hi guys, i don't know what to do with this message. " your app version needs to be 5.16.6 or higher to sign in " please urgently help me 

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Automatic Reply to Chat Messages (Team Chat)

I run IT Operations and manage my company's helpdesk (among other things). I am looking for a way to have my Zoom client automatically respond to people in my company who send me messages for tech support. I need them to email our helpdesk mailbox, a... Show more

I run IT Operations and manage my company's helpdesk (among other things). I am looking for a way to have my Zoom client automatically respond to people in my company who send me messages for tech support. I need them to email our helpdesk mailbox, and not Zoom me and my team all the time when they have an issue. Ideally, it would automatically respond with a challenge response that first directs them to email our helpdesk mailbox if it is a technical issue and if that is what they need (like a hyperlink that opens their mail client with a prefilled To address), Zoom does not deliver their message to me, nor does it notify me of said message. If it is not a tech support issue, then it would allow the user to send me the direct message and show me a notification of a new message. I don't see that Zoom does this natively. Maybe there is a Marketplace App that does this for me? Maybe I need a custom webhook? Maybe Zoom could create this functionality? I think this function would be valuable for large enterprises who use Zoom as their primary UC platform (like my company does).


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Zoom Chat Missing "Jump to chat" Functionality?

I heavily relied on the Ctrl+T keyboard shortcut to jump around to different channels and chats. A recent update (a few months ago?) seems to now map "Screenshot" to the Ctrl+T shortcut, in addition to the previous shortcut of Alt+Shift+T. I don't se... Show more

I heavily relied on the Ctrl+T keyboard shortcut to jump around to different channels and chats.

 

A recent update (a few months ago?) seems to now map "Screenshot" to the Ctrl+T shortcut, in addition to the previous shortcut of Alt+Shift+T.

 

I don't see any options for mapping "Jump to chat" in the keyboard shortcut settings.

 

Has this feature been removed?

 


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My Group Chats aren't loading

I recently updated my Zoom app, and now the channel name is jittery and most of the time i can't see the chats and messages, this issue is for all my groups. I tried Uninstalling and Reinstalling, but that didn't work. I also tried leaving the channe... Show more

I recently updated my Zoom app, and now the channel name is jittery and most of the time i can't see the chats and messages, this issue is for all my groups. I tried Uninstalling and Reinstalling, but that didn't work. I also tried leaving the channels and rejoining, but that also did not work. 


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Resolved! Schedule Group Chat Messages

Hi,Do you guys know if there is a way to Schedule Group Messages?I send various messages regularly to my group and it would be great if I could skip always posting them manually.Reminders are a great option in the Chat but I would like to schedule th... Show more

Hi,

Do you guys know if there is a way to Schedule Group Messages?
I send various messages regularly to my group and it would be great if I could skip always posting them manually.
Reminders are a great option in the Chat but I would like to schedule them instead, ahead of time.


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Issue Regarding Inability to Share Audio

Nice to meet you.I would like to share music from my computer (including YouTube), but even though I check "Share Sound" in "Screen Sharing," the music is not being shared. Does anyone know how to resolve this issue?Recently, perhaps due to the noise... Show more

Nice to meet you.
I would like to share music from my computer (including YouTube), but even though I check "Share Sound" in "Screen Sharing," the music is not being shared. Does anyone know how to resolve this issue?
Recently, perhaps due to the noise-canceling feature, the music I play on my end is completely blocked and cannot be heard by the other party.
If anyone knows how to share music on Zoom, please let me know.


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