We've created a webinar using zoom and after trying several times for registration, we've found that we sometimes face the issue below when to try registration via form.

Error
Post Registration time-out, Please try again latter
500 - v=2.0;clid=aw1;rid=INT_2a9abe19ccb94e27

Additional info

- We use pardot form to let the participants to enter their info and put the zoom webinar registration link in the thanks mail.

- We also intergrate with Pardot for registration, attendee and absentee list.

What I'd like to know

- How to solve this issue

- What are the possible reasons that this error occurs.

Hi Zoom Team and Community,

I’m reaching out with a critical issue that has significant implications for our workflow and webinar management. Currently, there is no functionality in Zoom Webinars to end a session for attendees only, while allowing panelists to stay on for a debrief. This limitation is highly inconvenient and counterproductive, especially considering the additional cost of the Zoom Webinars add-on.

Current Setup and Challenges:

• Subscription: I am subscribed to the Video Webinars plan with a capacity of 500 attendees, at a cost of €74 per month.
• Limitation: There is no option to end the webinar exclusively for attendees, which is crucial for post-webinar discussions among panelists.
• Upgrade Issues: Upgrading to a Zoom Events or Zoom Sessions subscription reduces the maximum number of attendees to 100, which is insufficient for our needs.

Impact:

This functionality gap forces us to find cumbersome workarounds, such as scheduling separate follow-up meetings, which disrupts the workflow and increases the risk of losing valuable immediate feedback. Considering the premium price we pay for the webinar add-on, this limitation is unacceptable.

Request for Solution:

I urge the Zoom development team to prioritize adding a feature that allows webinar hosts to end the session for attendees only, while keeping panelists in the session. This feature is critical for efficient post-webinar debriefs and maintaining a seamless workflow.

Community Feedback:

I am not alone in this; many users in the community have voiced similar concerns. A solution to this issue would greatly enhance the usability and value of the Zoom Webinars service.

Conclusion:

Given the significant monthly investment in Zoom Webinars, it is reasonable to expect a more flexible and functional feature set. I hope the Zoom team can address this issue promptly, ensuring that the service meets the practical needs of its users.

Thank you for your attention to this matter. I look forward to a prompt and positive response.

Best regards,

Giampaolo

I am hosting a virtual conference on the Zoom Events platform in August. Everything is set up for the most part, but we need a virtual producer the event and to do a quick dry run with the presenters.  I have tried to find a virtual producer, but so far NO ONE is familiar with Zoom Events. They are only familiar with meetings or webinar. I really need help finding someone or information on how to run an event on Zoom Events for the live event or even to do a dry run. 

Great platform, but most people are not familiar with it.

Help, anyone?

We used to be able to create and host a traditional webinar with registration page to capture attendees' info like email and other questions. We found the only option available to us now is OnZoom event which requires the user to have a zoom account and only available for US users. Can the OnZoom event be like a traditional webinar? If so, how do I change it?

This account was in charge of recording a webinar, that happened yesterday, although the meeting started with a voice stating that it was recording, In the middle of the webinar, it prompted that the recording stopped, so l had to press record again. Now after the meeting, the recorded video that only appeared to my laptop was the second half of the meeting. I need help getting the first half of the webinar. 

Please email me here if you have a workaround: ***********