Hey All!

I am looking for some ideas on how I can best arrange my webinar to support panelists who will be on and off camera. I currently have webinar access for up to 500 attendees. In our webinars we have 1-2 additional guest speakers with the host who are on camera for the whole webinar. We also have 2 team members whoa ct as support staff and need to have the panelist access to see and answer the Q&A as it comes in but these support members do not need to be on camera or have their name/photo showing while off camera. 

Iv'e explored this topic on the community and it seems that most suggestions state that panelists off camera will not show for attendees but this was not the case for us. In our most recent live webinar, we had 2 speakers and 2 off-camera support team members that had a generic company logo as their photo. These two support team members icons showed during the entire webinar and appeared on the recording which was distracting for attendees. 

Is there a way to have off-camera support panelists not show on the webinar or recording? What settings are needed for this to occur? 

I manage a webinar license and have recently noticed that the invite links - which used to all end in "09" when the passcode was embedded in the link - now end in ".1". Also, the setting to turn on embedded passcodes is only housed in Meetings, not under Webinar settings, so I am just not confident that the link is actually embedded and will work (since we use a separate platform for registration and getting the invite link via embedded button). Anyone else run into this and did you have success with it being embedded?

We have come across a vital issue with creating and setting up our zoom events and was wondering if you could shed some light on this and help where possible.

We need a multi-Day Conference Template as we would need the functionality of the Lobby, networking, sponsor booths, and exhibitors. We only want 1 backstage area where all of our speakers go instead of one backstage per session. Currently, every time we make a new session, it creates another backstage for the speakers to join. This is not ideal, as we want the joining speakers to hear what the last session is on and lead into. If this is not possible, we would have 1 big session which holds the whole conference on which gives us 1 backstage. However, how do we display an agenda for the attendees to view?

Any help appreciated!

I haven't paid zoom webinar account and I am currently running live webinar once a week but I do want the option to create Simulive webinar and trying to follow along the tutorial. I see that on the webinar creation page I don't have any webinar type options to pick from, also I cannot find any information about it anywhere else not on YouTube not on Google and not on the zoom knowledge base. Does anyone know something about it?

I hosted a webinar on Monday of this week for over 600 people.  Two former FDA directors so high profile. ALL of my panelists outside of my organization could NOT log in with the panelist link I sent to them multiple of times.  I had to log them in using an alias email associated with their company/gov/edu zoom accounts.  What is that?  Most did not even know what that is?  

I don't  understand how that could have happened?  IF on the the backend I put in an email address why would zoom not let them into the mtg.   I have two more webinars in the next two weeks.  Please help. 

We had an issue last week where 3 of our attendees clicked on their personalised link they received in their email upon registering for the session and were taken through as Panelists with their video on? Has anyone experienced any issues with this? The Webinar was set up from a template that we've used MANY times and never had any issues with and then for some reason, 3 different people popped up on camera as Admin with their video on instead of as an Attendee with no video capability? Funnily enough is that the Admin setting was also set to have Video turned off upon joining and only Panelists can have their video's on?