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Hi, We have recently upped our attendance for webinars from 1000 to 3000, and now the 3000 capacity apears as another hub. I can see the option to transfer an event to another hub (to 3000)- however what I need to confirm is that the registrants will transfer and still be able to access with the same invitation? We have over 1500 registered already. Thank you M
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We had a Zoom Event originally scheduled for today, that we changed two days ago. We have just been advised that many of those who are registered to the event, tried to join it today, and it would seem that they were not sent a notification of the date change from Zoom, nor a new meeting request. We had over 400 people registered so this is not ideal. Any ideas why?
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When spotlighting two webinar panelists the iOS app crops the view into two square views, this works well for portrait mode but the content doesn't resize when rotating into horizontal mode, you're left with two square boxes in the middle of the screen with dead space all around.
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We use English > Spanish interpretation during our weekly webinars. Occasionally, we have English speaking hearing impaired listeners that would like to use the webinar so they can hear the audio better, but in the original audio which is English. Unfortunately, the feature "listen to original audio (language interpretation off)" doesn't mute the Spanish interpreter. I know that you can mute original audio and only listen in Spanish, but is there a way to mute the translator and only hear the original audio? Thank you.
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I sent a panelist access (as a panelist) to a practice webinar so he could start the practice session on his own. He is getting message that the webinar hasn't been started yet. I need him to be able to go in and out of the webinar to practice on his own. Is this not an option?
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Hi all, Hopefully, someone can help. I am logged in to Zoom Webinar on a Windows computer as the Co-Host. When I share my screen and use PowerPoint, the shared screen disappears, and all I see is the gallery view. It has happened randomly, but it also happens when I click into the attendee pane while I am sharing slides. I have a very hard time getting back to seeing my slides. The attendees and panelists see my slides even though I can't. I try resharing, and sometimes it works to get back to being able to see the slides. Help.
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I recorded a webinar, downloaded it, and then tried sharing it in a new webinar. I go to "Share Screen" >> "Advanced" >> "Video" and then select the previously downloaded video. The box "Optimize for video clip" is checked. When I select the video to share, I get the error "<<FileName>> exceeds the maximum allowed resolution of 1920x1080 px. Please try a different file". What do I do?
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Currently, after someone registers for a webinar, they have to check their email for a confirmation to "add to calendar". It would be better if it was on the page right after they submit their info... instead of having to go to their email. Am I missing something? If not, how do I submit a feature request? Thanks!
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