I host Zoom Webinars by sending audio and video from our livestream application, Wirecast, through to Zoom. Because I am running Wirecast, much of my RAM is already being used, and I cannot rely on using the Zoom desktop client as well.  Since many of my events involve music, I need to use the Original Sound for Musicians setting to have clear audio come through. The person in my position previously told me that he had been using the desktop client to successfully run Zoom Webinars with Original Sound on.  I have searched all over but I cannot find any information about how to do this on the web client. 

Does anyone know how to enable Original Sound for Musicians on the Web Client?

I would like to upgrade my zoom account to accomodate over 100 people for an online webinar.   When I go to the next level up it says that i must take out over 10 licenses which makes is super crazy expensive  The other option seems ot be to pay $50 for a one month and pay that each Month.     Since I only want about 150 people that seems a very expensive thing to do.  How can I accomodate more people in a cost effective way?

Thankyou 

Hello,

Our first webinar is to be tomorrow, so this is urgent. We set up 3 webinars over the next few months under a one-time one-month webinar plan thinking we would have the option to renew the plan each month and keep these webinars. It turns out that is not the case and the webinars are no longer showing as the plan expired yesterday.

We want to keep those original webinars we set up (with the original link and registrants) and will set up whatever plan we need to make that happen. Is there any way to keep these webinars we've already set up? If we buy the annual plan will the original webinars transfer over? Our first webinar is scheduled for tomorrow.

Many thanks in advance!

I was looking over attendance analytics from our event last year, and I noticed that we had a large number (over 1,000) people who attended 0 sessions and spent 0 minutes in sessions. Since these are considered attendees — not registrants — by Zoom Events, I'm wondering how Zoom Events defines an attendee and what "zero" actually means. 

Hi there,

Wondering if someone can help, and explain the difference here.

I am comparing 2 of our recent webinars (we are new to using zoom webinars!).. I have pulled both a registration report and an attendee report for both. The attendee report also states the number of 'registrations'. On the 1st webinar report, we have the registration report saying 176, and the attendee report saying we had 159 registrations, and 159 total users.

However, the 2nd webinar report, the registration report said 132, and the attendee report said 119, and the total users 148. 

I don't understand why the 'registration report number would be different to the number of registrations in the attendee report. And I don't understand how if we had 119 registrations, how the total number of users was 148.

Please can someone help explain the nuances between these different stats across the different reports?

Thank you so much in advance!

Laura

I've been editing the html for our webinar emails, and it's all been working fine. But I had set up the follow-up email to attendees and absentees to go out five days after the webinar – I set this up in both the settings for the specific webinar, and in the Account Manager > Webinar Settings. This was to give me time to add the URL for the recording.

However, the email went out the day after the webinar (luckily, I'd put in a holding URL of a link to our YouTube channel).  I've checked and re-checked the settings and they all say five days after the webinar date. Any idea what's going wrong? I know it's almost certain to be user error, but dashed if I can find it.