I've been editing the html for our webinar emails, and it's all been working fine. But I had set up the follow-up email to attendees and absentees to go out five days after the webinar – I set this up in both the settings for the specific webinar, and in the Account Manager > Webinar Settings. This was to give me time to add the URL for the recording.

However, the email went out the day after the webinar (luckily, I'd put in a holding URL of a link to our YouTube channel).  I've checked and re-checked the settings and they all say five days after the webinar date. Any idea what's going wrong? I know it's almost certain to be user error, but dashed if I can find it. 

It does not list out the New Zealand dropdown states and provinces to select from that you do for other countries.  If choose USA it listed all states.  Missing important registration information.  How do we update state/Province for international users?

Hi, I scheduled a meeting with registration and would like to test the setup with a co-host a few minutes before. What link do I give the co-host to join the meeting? Should I select "allow participants to join anytime"? I want to press the button when we are both ready to start the meeting and then have everyone join. Thanks!

URGENT PLEASE!

I AM A PORTUGUESE/ENGLISH INTERPRETER.  ZOOM UPDATED THE LANGUAGE PANEL FOR IT TO BE DISPLACED BY THE INTERPRETER TO HIS/HER DESIRED POSITION WITHOUT BLOCKING PARTICIPANTS' INFO AND I THANK YOU FOR THAT.  HOWEVER, NOW THE ISSUE IS THAT THE LANGUAGE BAR JUMPS AROUND THE SCREEN WHEN THE INTERPRETER SWITCHES LANGUAGES ON THE "SPEAKING TO" CHANNELS (IN MY CASE FROM PT TO ENG AND VICE-VERSA).  THE BAR GETS HIGHLIGHTED IN BLUE ALL AROUND IT AND IT DOES NOT GO BACK TO BLACK IN ORDER TO BE IN A FIXED PLACE.  SO, EITHER YOU FIX THIS BUG, OR PLEASE GO BACK TO WHAT IT WAS.  I LOST A VERY IMPORTANT ASSIGNMENT BECAUSE OF THIS MECHANICAL PROBLEM!

Hey everyone,

Have had an issue where in the Zoom webinar practice room, the share sound option is available and works. However, when we start the webinar, the share sound option becomes greyed out.

Have checked that only single user sharing is selected at the moment. And no one is sharing at the same time. 

Any ideas?

thank you

hello.

On March 28th at 2:00 PM, we held a webinar through Zoom,

but after the webinar ended, the survey report became anonymous.

Since we are holding an event, we need the information of the customer who surveyed.

Can we receive the information of the customer who surveyed?

Please reply to the email below.

************

Thanks,

Hyeran LEE

If you have a Zoom Events license, you have access to a fairly new feature called Backstage.  For general information about this feature, see this Zoom Support article.

There was a question on the Zoom Events Pros Facebook group about launching Polls from Backstage:

In Zoom Events can you launch a poll from backstage and the attendees see it?.. or do you need to be in the webinar for the attendees to be able to view the poll?

I answered:

I haven’t tested this specifically, but I believe you can launch a poll from Backstage. There are things you can’t do from Backstage: Share Screen to attendees, speak to attendees, show your video to attendees.

This morning, I ran a quick test just to confirm my answer. Here are a few screen shots, with the ultimate answer being, Yes, you can launch Polls from Backstage.  It really works just like any other Poll.

The Host was Backstage, and this is the normal Poll 

The Panelist "on stage" (Zoom's terminology is "in the Webinar" -- a term I dislike, since we're really all in the Webinar!) sees this:

And the attendees see this:

After stopping the poll, only the Host sees the Poll window, and when Sharing Results, the Backstage Host, the Onstage Panelist, and the Attendee all see the results similar to a normal Webinar without Backstage.