Zoom Webinars
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What are Zoom Webinars?

Host interactive online events with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Webinars support articles or start a new discussion below!

Recent Activity

Gallery View in Webinar

I want to host a Webinar with 2-3 Participants, and I want all participants to be seen and recorded the whole time, not just the person that is speaking at any given time. Is this possible? I can't find a setting to make that happen. 

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Webinar View Question

I am hosting a webinar and several people on my team will be on the webinar for introductions only, then will turn off their video. I assume that means that they will *not* show up in Gallery view for the participants? I also don't quite understand w... Show more

I am hosting a webinar and several people on my team will be on the webinar for introductions only, then will turn off their video.  I assume that means that they will *not* show up in Gallery view for the participants?  I also don't quite understand what Hosts view means?

Many thanks


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Webinars Reports - Data integrity

How can the 'Max concurrent views' for my webinar have a higher count then 'Unique Viewers' (by almost twice the amount - )? I've found the definitions below, I wonder if my report is giving erroneous data as I can't see how Max concurrent viewers > ... Show more

How can the 'Max concurrent views' for my webinar have a higher count then 'Unique Viewers' (by almost twice the amount - )?

 

I've found the definitions below, I wonder if my report is giving erroneous data as I can't see how Max concurrent viewers > Unique Viewers. What am I not understanding properly? Are there any factors that can prevent zoom from properly counting unique viewers (such as VPN/ad block, viewing through specific browsers... etc.)?

 

 

Max Concurrent Views: This value shows the maximum number of online viewers at the same time during the webinar, excluding panelists.
Unique Viewers: This value shows how many people viewed the webinar on their computer. It does not include panelists or attendees who only listened by phone. Viewers who joined the meeting multiple times or from multiple devices are counted.


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Resolved! Zoom Screen Sharing

The host is sharing a video, but the video was lagging so we couldn't even hear it or watch it. Me and my friends' WIFI are all fine. The host's WIFI is fine too, his video is as smooth as ever. He tried turning off his video and all our videos, but ... Show more

The host is sharing a video, but the video was lagging so we couldn't even hear it or watch it. Me and my friends' WIFI are all fine. The host's WIFI is fine too, his video is as smooth as ever. He tried turning off his video and all our videos, but it's still really lagging. Is there any solution to solve this problem?   


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Screen share problem -

I recently signed up to host webinars and now I can't share my screen during webinars and zoom calls...can anyone help?

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Users problems connecting to my zoom seminars

How can I enable acces without cookies in my zoom webinars?

Registration Reports not returning Source data

We have a series of educational webinars that occur about once monthly during the first week of the month. This has been going on for the last two school years, and our program is about to come to an end. I would like to pull reports on registration ... Show more

We have a series of educational webinars that occur about once monthly during the first week of the month. This has been going on for the last two school years, and our program is about to come to an end. I would like to pull reports on registration sources, so we can evaluate the efficacy of our marketing and partnership programs. (Having to pull the info monthly is a pain instead of a summary for all time, but I digress.) April and May data came back fine with Source data reporting correctly for the ~7 usual sources we track. Then I went to February and January, and nothing--no source data (yes, we had source tracking links). I sampled a few months from 2022, and no source data. Anyone else seeing this? Any suggestions? Do we lose this data? (I thought Zoom said we as admins had access to the meta data for the past 12 months at least.)


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Remove host email from webinar registration confirmation email

Is there a way to remove "Please submit any questions to: *host email*" from the webinar confirmation email? 

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Edit webinar registration questions (revise existing custom questions)

I added custom questions to a webinar registration. Now that some registrations are coming through, I have realized that there is a mistake on the dropdown for one of my custom questions. My only option seems to be to ADD additional questions, but I ... Show more

I added custom questions to a webinar registration.  Now that some registrations are coming through, I have realized that there is a mistake on the dropdown for one of my custom questions.  My only option seems to be to ADD additional questions, but I don't see an option to edit my existing question.

 

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Number of employees needs to be edited.

 

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Adding a new question seems to be my only option, but then it would be duplicated, since I can't find anywhere to delete the original question.


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