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Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Host interactive online events with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Webinars support articles or start a new discussion below!
For a webinar tonight (6/12), I have four panelists (and I am the host). How can I show one panelist when they are presenting and not the others when they are not presenting? And, how do I bring all four back on the screen together for the Q & A?
We ran a 1.5 hour webinar and on review of the downloaded recording, it captured the beginning and then jumped straight to the second half — any way of retrieving the entire event?
Hi there! : )
Does anyone know about the Zoom Event Services? I am in need of a facilitator for a webinar coming up because my employee has had to step out of the role
Thank you!
Hello, We hosted a webinar and our panelist ended the practice session and some of the hosts and co-host did not realize, so the attendants were joining what it was meant to be the webinar practice. Is there a way to stop panelist starting the meeting from the practice session? We also had some trouble letting her join her screen, we were told she had to be host or co-host to do so. Can we make sure all panelists have access to screen sharing by default? Thanks for your help!!
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I just got a month-to-month webinar subscription. I need to set up a webinar but when I click on the webinar tab I get a page which says: "You can host a free 30 minute webinar today on OnZoom! Contact your IT Admin to enable you to host. Learn more about how to get started Learn more about how to get started here link." See attached image. ANY HELP PLEASE??
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I've set up a webinar via Zoom Events for next week. I would like to do a practice of the webinar without having to set up a whole new webinar to do it. In my Upcoming Events list next to the webinar I have a button that just says JOIN. Does it allow me to do a practice without starting the real webinar? I can see no reference to a practice session in my Event webinar settings, only in my Personal webinar settings where I can't set up a webinar. The ability to easily do practices is one reason we have recently switched to Zoom, however it is proving to be far more complicated than our previous system.
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What settings do I need to select at all levels of my account so that my speakers and attendees on an Events Webinar don't have to log in? I thought I had it set correctly but my speakers have all struggled to join the practice - being asked to log in and 2FA not working.
Also, the speaker invite to someone not in my company won't send. The email address is correct and I've added the domain to my allowed list. How do I get that to work?
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I'm learning more about Zoom every day. Today I learned a lot. I've been planning on getting a Zoom Events Annual License for some time. As some of you know, I'm a small (1- person) business that helps nonprofits and small businesses with limited event budgets by producing low-cost Zoom Meetings, Webinars, and now Zoom Events. I've had a "legacy" Zoom Events 500 license since Zoom Events went into General Availability 18 months ago (October 2021!). My small business can't afford a large license, but I decided I'd buy the lowest-level Zoom Events license I can get: 100 attendees. Today I went for it. What happened wasn't bad... but it was surprising! I decided some of you might want to know about this... especially if you're planning to make the leap to Zoom Events soon. So here we go! On the Zoom Pricing page there's a view for Zoom Events. I went there, then made sure the 100 attendee license was selected: Note that if you click the "Billed Monthly" button, you can't buy a Zoom Events license, and your only option is then Zoom Webinars. Zoom Events licenses are Annual Licenses only! Fully expecting to pay $1490 today for my annual license, I clicked the Buy Now button and was taken to this page: Next came a page to confirm my billing information, which I did. Then after confirming billing info, this screen appears: I didn't catch that the renewal date was in 5 weeks, but I did see that "Today's Charge" was $1490, and the renewal would also be that amount. All looked and sounded reasonable to me. I proceeded to place my order, which went through successfully. Next I was given the opportunity to view my invoice. This is where it got interesting: Note that the license period starts from today (April 28, 2023) and goes through June 1, 2023, and the description detail includes the word "Proration". You'll also quickly see that the total amount charged was only $142.88. Do you know when your annual Zoom subscription renews? I know from attempting to help many people with their Zoom billing issues, few people know, and few people understand the overall Zoom billing process. But I'm learning! I'm not upset that I got billed a pro-rated charge. I'm not upset that the full amount for a full year Zoom Events renewal will occur on my next annual renewal anniversary in 5 weeks. But I am quite displeased that I didn't learn about this proration and the subsequent tying of the Zoom Events "Annual License" to my anniversary date until after the purchase was completed. Apparently whenever Zoom says "it's an annual license", they don't mean "annual from the date you first buy it"... apparently "annual" means "we'll prorate your account now, and charge you a huge amount for all your annual licenses all on one anniversary date." If your organization does a lot of big virtual events, I hope you'll consider the Zoom Events platform -- it really has matured greatly over the last 18 months, and I'm happy to share my knowledge and experience with you. And if you do buy a license, at least you'll know what to expect!
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Help! Our webinar registration page is not formatting correctly: a. The webinar title isn't centering as it is supposed to do. b. The speaker pics are teeny tiny--even with them pre-formatted. c. The uploaded logo is also especially tiny. We have gone through all Account Management settings and general webinar settings. We are on a deadline; any advice would be great. We need help launching TODAY.
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