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New issue since last week. I conduct webinars regularly and always use poll questions. As of last Tuesday, after I enable screen sharing to show my presentation, the polling feature or polls icon disappears and I can't access the polls. I am forced to stop sharing my screen so all the features show up again. This can't be right - what changed?
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We send post-events emails directly from zoom.
I would like to have some data on the engagement with our customers, like how many people opened the email/clicked/etc.
I can't find anywhere to pull those, was anyone able to do that?
Help. I have a pretty basic understanding of Zoom. I can work the User and Plan management features and I know how to do at least the most basic of actions. My boss came to me about 4 months ago, and was wondering what we were paying fro different aspects in Zoom. When I told him the Webinar plan cost, his words were something to the effect of "$80 per month to use it once a year, we don't need that." So I dropped our Webinar plan. Now he wants it back, which I did without issue, but his historical Webinars aren't there.
Is there a way to recover his previous Webinars from the cloud?
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Students receive the email with a link to register for the webinar. They continually receive a response that the email address they are using is incorrect. They have never registered for a webinar of mine. It will not let them register on another computer either. So how are they to register for a webinar if zoom isn't going to accept their email address?
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I have tried multiple times, and from different browsers, to change the registration questions required to register for a webinar. I'm only trying to make organization and job title as a required question during registration. Once I've chosen them and clicked on Save All I get a pop up stating "Edit Registration Success". However, the questions don't show up in the registration form and when I go back in the options have been de-selected. Anyone know how I can fix this? Thanks 🙂
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